Open To Work
Jealis M. Velazquez-Tirado
Drunken Cookies
Guaynabo
Work Preference
Job Search Status:
Open to work
Desired start date:
2 weeks notice
Desired Job Title
Team Leader TraineeSupervisorAssitant Manager/Store Team Member
Work Type
Full Time
Location Preference
On-SiteRemoteHybrid
Location:
Guaynabo, PRSan Juan, PR
Open to relocation:
Yes
Important To Me
Career advancementWork-life balanceCompany CultureFlexible work hours
1
Certification
5
years of professional experience
Detail-oriented professional experienced in optimizing team workflows and enhancing customer satisfaction. Known for strong relationship-building and training abilities, contributing to improved team morale and productivity in fast-paced environments.
Work History
Team Leader Trainee
5 Months- Trained new staff on production protocols and safety standards for operational efficiency.
- Fostered a collaborative team environment, encouraging open communication and feedback among members.
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Streamlined inventory management processes, reducing waste and improving resource allocation.
- Implemented training programs that improved team performance and morale significantly.
Supervisor
6 Months- Oversaw daily store operations, ensuring efficient workflow and customer satisfaction.
- Trained and mentored staff on best practices for inventory management and customer service.
- Implemented process improvements that enhanced team productivity and operational efficiency.
- Conducted performance evaluations, providing feedback to enhance employee development.
- Collaborated with management to develop strategic plans for sales promotions and store displays.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Managed scheduling to optimize staff coverage during peak hours and special events.
- Resolved customer complaints effectively, fostering a positive shopping experience.
- Monitored inventory levels, coordinating restocking efforts to maintain product availability.
Assitant Manager/Store Team Member
2 Years 9 Months- Supervised daily operations, ensuring compliance with company policies and procedures.
- Trained and mentored staff on customer service excellence and product knowledge.
- Analyzed sales trends to optimize inventory management and improve product placement.
- Implemented promotional strategies to enhance customer engagement and drive sales growth.
Education
High School Diploma
Skills
Teamwork and collaboration
Problem-solving
Attention to detail
Team motivation
Team supervision
Staff training
Documentation and reporting
Relationship building
Cash handling
Flexible schedule
Shift scheduling
Certification
MTA: Windows Operating System Fundamentals
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Team Leader Trainee
Drunken Cookies
01.2026 - CurrentRead More
Supervisor
Red White & Blue Thrift Store
05.2025 - 11.2025Read More
Assitant Manager/Store Team Member
Champs Sports
05.2021 - 02.2024Read More
Riverview High School
High School Diploma
Read More