Piccard Jeannie

Start as Medical Data Entry specialist improving my knowledge in multiple areas such as Workers Compensation, No-Fault, Adjudications, Billing, Collection, etc, then I got a promotion to Quality Assurance Coordinator, leading the team and coordinating work, now I perform as the Quality Assurance Supervisor making key decisions to strengthen my team and the future of the company in order to provide high quality results for our clients, providers and patients.

As a Data Entry Specialist in the AutoExpreso system, my role was crucial in ensuring the accuracy and efficiency of the system. I was responsible for identifying and coding photographs and sensitive information to enable the system to precisely identify users with billing issues and those who were up- todate with their payments. With dedication and attention to detail, I ensured that the entered information was reliable and contributed to the optimal functioning of the system.

Coding information, enrolling and maintaining records. Use strong critical thinking skills, and achieving an organization's goals by completing the necessary tasks complying with data integrity and security policies.

Manage call center, Data Entry (ProCal V5, etc), process orders, pack and ship equipment. Process products certifications, bill of services, quotes, provide status and information and assist managers.

As an Internal Adjuster in the Collections Department, my primary responsibility was to follow up and attempt to collect on delinquent accounts within the days range, preventing them from reaching charge-off status and being transferred to the legal department. Through effective negotiation and communication skills, I worked to establish payment arrangements with clients, facilitating the regularization of their accounts and maintaining a healthy cash flow for credit lines and credit cards

As an assistant to the President and company investors, the role involves overseeing the platform department, managing payroll processing, conducting audits and inspections, providing training to both field teams and office employees.

Assist cytotechnologists, contact clients, providers and patients. Process e-mail, fax. maintain communication with providers to speed up the process and diagnosis in order to deliver quality patient results.

As a customer service professional, I have consistently provided a high-quality service and valuable information to customers and tourists. My role involved effectively coordinating interdepartmental communication between stores, security, and administration, ensuring seamless operations. I also managed the call center, fax services, and conducted engaging mall contests while efficiently handling Point of Sale (POS) operations, including the activation of gift cards. Additionally, I took pride in imparting comprehensive training to new employees, equipping them with the necessary skills to deliver exceptional customer experiences.

Create reports for the board of directors, handle calls with legal content, assist on lawyers continuing education seminars, process stamps and vouchers in government online system.

Experienced in order-taking, proficiently handling Point of Sale (POS) systems and cash register closures. Skilled in food preparation and maintaining kitchen cleanliness. Adept at managing phone orders and consistently surpassing individual sales targets, delivering top-notch customer service and creating memorable dining experiences that foster repeat patronage

Assist the teacher in the education and care of each student in pre- k school, supervision of students from 6 months to 6 years of age, assist in multiple tasks, provide a unique experience and a safe environment for each student and their parents.

University practice, providing customer service, handle calls and appointments, verification of status, coding and billing, handling of medical office records.