Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jean Paul Morales Santos

Naranjito

Summary

Assistance manager employee for Walgreens Laurel of Bayamon, Puerto Rico. Completes store operation requirement by scheduling and assigning employees, following up on work results. Maintains store staff by orienting, and training employees; coaching, counseling, and disciplining employees; planning, monitoring, and appraising job result. Proficient Unit Supply Specialist with skill in inventory management, documentation and automated tracking. Adept at inspecting, storing and issuing equipment and materials. Skilled at keeping supplies and equipment organized and mission ready. Well-versed in Army policies and procedures. Computer-savvy and organized with hardworking and responsible mindset. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Five years of proven experience in the United State Army active being on contract for 4 years in Fort Carson Colorado, as a Quartermaster Unit Supply Specialist. Accomplished measurable results in a dynamic, face-paced environments. Possess a comprehensive background in leadership, mentoring, heavy duty tasks and performing controlled activities on domestic and national operations in Puerto Rico, United States and hostile overseas environment. Managed risk upon multiple lines to protect assets, property, and equipment valued. Recipient of multiple awards for outstanding performance and professionalism. Career supported by credits pursuing a bachelor's degree in criminal justice and line of work technical certificates.

Overview

5
5
years of professional experience

Work History

Assistant Store Manager

Walgreens
02.2023 - Current
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Rotated merchandise and displays to feature new products and promotions.
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
  • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
  • Created and maintained safe and secure work environments for employees.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.

92Y Unit Supply Specialist

U.S. ARMY
11.2018 - 01.2023
  • Responded to critical supply chain issues and devised contingency solutions to mitigate supply chain risk or inbound or outbound logistics disruptions.
  • Coordinated and administered logistics actions to support property transactions and accountability programs.
  • Analyzed and applied benchmarking, cost and value chain analysis and supply chain analysis.
  • Assisted in logistical training, issued property and shipped and received assets.
  • Prepared detailed reports on unit inventory and expenditures to inform senior personnel.
  • Maintained records of supply transactions for accuracy and tracking.
  • Maintained automated system for tracking group supplies and equipment.
  • Global Combat Support System Army (GCSS-ARMY)

Education

Bachelor of Science - Criminal Justice

NUC University Online Division
Bayamon, Puerto Rico
06.2024

Certificate - Human Resources

U.S. Army Joint Knowledge Online
Fort Carson, Colorado
2022

Certificate - Integrated Financial Operations

U.S. Army Joint Knowledge Online
Fort Carson, Colorado
2020

Certificate - Logistics And Materials Management

US Army Quartermaster School
Fort Lee, Virginia
11.2018

Skills

  • Cost Control
  • Order Management
  • Issue Resolution
  • Pivot Tables
  • Time Management
  • Customer Service
  • Team Collaboration
  • Staff Development
  • Basic Maintenance
  • Teamwork and Collaboration
  • Management of large-scale inventories
  • Leadership

Timeline

Assistant Store Manager

Walgreens
02.2023 - Current

92Y Unit Supply Specialist

U.S. ARMY
11.2018 - 01.2023

Bachelor of Science - Criminal Justice

NUC University Online Division

Certificate - Human Resources

U.S. Army Joint Knowledge Online

Certificate - Integrated Financial Operations

U.S. Army Joint Knowledge Online

Certificate - Logistics And Materials Management

US Army Quartermaster School
Jean Paul Morales Santos