Data-driven and solutions-oriented leader with 26 month of operations management experience managing teams of up to 70 associates. Focused on increasing profitability by simplifying processes that improve efficiency.
Overview
7
7
years of professional experience
Work History
Operations Lead
Walmart e-commerce
Bethlehem, USA
12.2021 - Current
Driving operations in a 1,250,000 square foot fulfillment center with direct focus on the accuracy of existing customer orders ensuring on-time shipping.
Proven successes in ensuring safety, team engagement, and on the development of others.
Leading and motivating team of 70 direct report, including pickers, operations shipping clerk, yard drivers and freight handlers.
Researching and tracking costumer’s orders on different operational application (ANT, AGM dash board and pack not loaded tool) for 100% packages been loaded and to ensure OTS (On time shipping).
Equipment management with proven consistent successes in improving the efficiency of a shipping sorter from 15% recirculation to 5% recirculation.
Direct management of shipping 100,000 units daily.
Shipping clerk Operations
Walmart e-commerce
Bethlehem, USA
01.2019 - 01.2021
Monitoring the workload of different ship vias constantly to adjust the trailers pickup schedule as needed in a daily basis.
Contacting carriers on daily bases to ensure OTYE (on time yard exit).
Tracking packed costumer orders hourly to determine how many lanes to open, to ensure better flow movement on the shipping dock.
Education
3 years of Criminal Justice -
American University of Puerto rico
Skills
Fluent English and Spanish
Team engagement and relationship building
Strong analytical and problem-solving skills
Punctual and reliable
Adapt to changing conditions and perform in a versatile manner to contribute to an evolving business