Jeleanerys Torres Vega
Aguadilla
Summary
Known for effective communication and proactive approach to resolving issues. Committed to team collaboration and achieving results, adaptable to changing needs. Key skills include customer service, team player, and problem-solving.
Overview
2
2
years of professional experience
Work History
Acute Case Closure
Infosys
AGUADILLA
07.2024 - Current
- Enhanced office efficiency by performing accurate data entry and document processing tasks.
- Improved overall project accuracy with diligent attention to detail during data entry tasks.
- Contributed to project success, meeting all data entry deadlines without compromising quality.
Senior Process Associate
Infosys
AGUADILLA
04.2024 - Current
- Gathered, organized and input information into digital database.
- Provided excellent customer service by addressing concerns and answering inquiries promptly.
- Kept accurate records to document customer service actions and discussions.
Florist
Pompón Flower Boutique
AGUADILLA
06.2023 - 04.2024
- Contributed to a positive work environment through collaborative problem-solving and supportive teamwork among staff members.
- Managed daily opening and closing of florist shop to prepare for incoming customers and balance payments.
- Achieved greater accuracy in fulfilling orders by confirming details with customers before beginning work on their request..
Education
High School Diploma -
Benito Cerezo Vazques
AguadillaAssociate Degree - Office Systems
Universidad De Puerto Rico
Aguadilla Skills
- Customer Service-Oriented
- Client engagement and assistance
- Critical Thinking
- Dependable and Responsible
- Fully bilingual; English
- Adaptable
Languages
Spanish
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
Timeline
Acute Case Closure
Infosys
07.2024 - Current
Senior Process Associate
Infosys
04.2024 - Current
Florist
Pompón Flower Boutique
06.2023 - 04.2024
High School Diploma -
Benito Cerezo Vazques
Associate Degree - Office Systems
Universidad De Puerto Rico