Summary
Overview
Work History
Education
Skills
volunteer
Timeline
Languages
Interests
Generic
Jenlys S. Rosso Roman

Jenlys S. Rosso Roman

Summary

My goal is to contribute to the success of the company by using my skills and abilities to the maximum to meet its objectives and expectations. "I seek to generate a positive impact by improving processes and increasing results, always aligned with the company's strategic goals."

Overview

2
2
years of professional experience

Work History

Customer Service

Chick-fil-A
03.2022 - 2022
  • Fostered positive dining atmosphere by offering exceptional customer service.
  • Delivered exceptional customer service by addressing client concerns professionally and promptly.
  • Provided excellent customer service for positive experiences and returning patrons.
  • Supported customer service, providing informational resources regarding promotions and sales.

Intern

Disney College Program
01.2024 - 08.2024
  • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
  • Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
  • Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
  • Analyzed problems and worked with teams to develop solutions.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Proven ability to learn quickly and adapt to new situations.
  • Self-motivated, with a strong sense of personal responsibility.

Education

High School Diploma - Mercadeo

Esc. Superior Miguel Meléndez Muñoz
Bayamón, Puerto Rico
06.2022

Bachelor of Administration, Minor in Social Media - Marketing

University Interamericana De Bayamon
Bayamón, Puerto Rico
06.2026

Skills

  • Bilingüe (español e inglés)
  • Fast learner
  • Teamwork and collaboration
  • Self motivation
  • Initiative
  • Analytical skills
  • Presentations
  • Multitasking and Organization
  • Social Media
  • Interpersonal and Social Skills
  • Attention to detail
  • Creative and Resourceful
  • Patient and Empathetic

volunteer

March 2020 - March 2020
CIMA Church
- Volunteer, Guanica, Puerto Rico
• Distribution of food, water and basic necessities to affected families.
• Community activities focused on spiritual and emotional healing, helping families cope with post-disaster challenges.
• I worked as a team with other volunteers to identify and address the most urgent needs in the affected areas.
• Message of hope and faith through the Word of God, using worship and spiritual support as tools for emotional comfort.


July 2022 - July 2022
Iglesia vida fructifera
- Bible Class Teacher, Bayamón, Puerto Rico
• Managed classroom behavior effectively, promoting respect and fostering a climate conducive to learning.
• Helped students explore concepts with engaging, learning-focused activities.
• Experience creatively teaching biblical stories and principles, using interactive methods such as games, crafts, music, and dramatizations.
• Ability to connect with children, guiding them in their understanding of faith and their personal relationship with God.

Timeline

Intern

Disney College Program
01.2024 - 08.2024

Customer Service

Chick-fil-A
03.2022 - 2022

High School Diploma - Mercadeo

Esc. Superior Miguel Meléndez Muñoz

Bachelor of Administration, Minor in Social Media - Marketing

University Interamericana De Bayamon

Languages

English
Upper intermediate (B2)
Spanish
Bilingual or Proficient (C2)

Interests

Connect with people

Coffee shops

Personal growth

Life

Marketing

Aesthetics

Jenlys S. Rosso Roman