Jenneffer Guzman Lopez
Caguas
Summary
Professional with knowledge in business administration. Interested in applying his skills. enthusiasm and desire to improve in order to grow professionally. Responsible, serious and committed to her work. Able to work under pressure. Achieved significant improvements in service efficiency and quality, leveraging multitasking proficiency and effective time management.
Overview
11
11
years of professional experience
Work History
Host & Cashier
Mr. Sandwish Bistro
04.2022 - Current
- Implemented feedback mechanisms to continuously improve service quality.
- Improved guest satisfaction by welcoming visitors and providing exceptional service.
SECRETARIA AUXILIAR DEL TRIBUNAL
Rama Judicial De Puerto Rico
01.2022 - 04.2023
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
SECRETARIA AUXILIAR DEL TRIBUNAL
Rama Judicial De Puerto Rico
03.2019 - 06.2020
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
OFICINISTA I ARCHIVO INACTIVO
Rama Judicial De Puerto Rico
07.2014 - 12.2014
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
SECRETARIA AUXILIAR DEL TRIBUNAL
Rama Judicial De Puerto Rico
11.2013 - 06.2014
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
- Maintained daily report documents, memos and invoices.
Education
Grado Asociado - TAQUIGRAFíA
Huertas Junior College
Caguas, Puerto Rico08-2013
BBA -
Columbia Centro Universitario
Caguas, Puerto Rico05-2008
Skills
- Customer service
- Team collaboration
- Multitasking proficiency
- Effective time management
Timeline
Host & Cashier
Mr. Sandwish Bistro
04.2022 - Current
SECRETARIA AUXILIAR DEL TRIBUNAL
Rama Judicial De Puerto Rico
01.2022 - 04.2023
SECRETARIA AUXILIAR DEL TRIBUNAL
Rama Judicial De Puerto Rico
03.2019 - 06.2020
OFICINISTA I ARCHIVO INACTIVO
Rama Judicial De Puerto Rico
07.2014 - 12.2014
SECRETARIA AUXILIAR DEL TRIBUNAL
Rama Judicial De Puerto Rico
11.2013 - 06.2014
Grado Asociado - TAQUIGRAFíA
Huertas Junior College
BBA -
Columbia Centro Universitario
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