Jenniffer Sorto Rivera
Fort Washington
Summary
Self-motivated individual, enthusiastic and energetic, able to prioritize workload, organizes well, Excellent organizational, communication, planning and computer skills; Enjoys working with people in a multi-cultural environmental; interacts effectively with the public and work effectively as a team member and independently; Ability to work with confidential files, information and legal records; Expects new challenges; Ability to handle multiple, sometimes competing, assignments. Bilingual English and Spanish.
Overview
10
10
years of professional experience
Work History
Medical Assistant
Neighborhood Health
6677 Richmond Highway Alexandria, VA 22306
10.2020 - Current
- Collected and documented patient medical information such as blood pressure and weight.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
Call Center Receptionist
Lindsay Lexus Service Center
Alexandria, VA
12.2018 - 08.2020
- Schedule appointments when a customer wants to come in for services
- Email survey and make survey calls and leaving invoices
- Assist title warranty records
- Schedule recalls
- Responsible for closing and making deposits
- Close tickets when a customer vehicle has been completed
- Notified customers to come in that are due for their maintenance service on their vehicle
- Notify customers when their vehicle is ready to be picked up
- Organize snacks for customers
Store Food Representative
Subway
Oxon Hill, MD
06.2015 - 12.2018
- Take customer's orders based on the menu
- Daily check for faxed orders and fulfills them to ensure that are prepared by the time the customer asked
- Responsible for keeping the place of food clean while customers are at the establishment
- Take phone calls as needed
- Assist with the cashier register daily
- Provide bilingual services to Spanish clients to assist them with ordering
- Serve Assistant Store Manager when Manager is absent but no limit to provide supervision of staff member hours
- Responsible for closing the building as scheduled
Education
National HealthCareer Association Certified in Medical Assistant -
Tu Familia Clinic
Fall Church, VA01.2020
High School Diploma -
Oxon Hill High School
Oxon Hill, MD01.2015
Skills
- Windows 2011
- Windows 2010
- Windows 2013
- MS Word
- Outlook
- Excel
- PowerPoint
- MS Publisher
Timeline
Medical Assistant
Neighborhood Health
10.2020 - Current
Call Center Receptionist
Lindsay Lexus Service Center
12.2018 - 08.2020
Store Food Representative
Subway
06.2015 - 12.2018
High School Diploma -
Oxon Hill High School
National HealthCareer Association Certified in Medical Assistant -
Tu Familia Clinic