Jenniffer Sorto Rivera
Fort Washington
Summary
Self-motivated individual, enthusiastic and energetic, able to prioritize workload, organizes well, Excellent organizational, communication, planning and computer skills; Enjoys working with people in a multi-cultural environmental; interacts effectively with the public and work effectively as a team member and independently; Ability to work with confidential files, information and legal records; Expects new challenges; Ability to handle multiple, sometimes competing, assignments. Bilingual English and Spanish.
Overview
10
10
years of professional experience
Work History
Medical Assistant
Neighborhood Health
10.2020 - Current
- Collected and documented patient medical information such as blood pressure and weight.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
Call Center Receptionist
Lindsay Lexus Service Center
12.2018 - 08.2020
- Schedule appointments when a customer wants to come in for services
- Email survey and make survey calls and leaving invoices
- Assist title warranty records
- Schedule recalls
- Responsible for closing and making deposits
- Close tickets when a customer vehicle has been completed
- Notified customers to come in that are due for their maintenance service on their vehicle
- Notify customers when their vehicle is ready to be picked up
- Organize snacks for customers
Store Food Representative
Subway
06.2015 - 12.2018
- Take customer's orders based on the menu
- Daily check for faxed orders and fulfills them to ensure that are prepared by the time the customer asked
- Responsible for keeping the place of food clean while customers are at the establishment
- Take phone calls as needed
- Assist with the cashier register daily
- Provide bilingual services to Spanish clients to assist them with ordering
- Serve Assistant Store Manager when Manager is absent but no limit to provide supervision of staff member hours
- Responsible for closing the building as scheduled
Education
National HealthCareer Association Certified in Medical Assistant -
Tu Familia Clinic
Fall Church, VA01.2020
High School Diploma -
Oxon Hill High School
Oxon Hill, MD01.2015
Skills
- Windows 2011
- Windows 2010
- Windows 2013
- MS Word
- Outlook
- Excel
- PowerPoint
- MS Publisher
Timeline
Medical Assistant
Neighborhood Health
10.2020 - Current
Call Center Receptionist
Lindsay Lexus Service Center
12.2018 - 08.2020
Store Food Representative
Subway
06.2015 - 12.2018
High School Diploma -
Oxon Hill High School
National HealthCareer Association Certified in Medical Assistant -
Tu Familia Clinic
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