JENNYFER FERRER TEMES
San Juan
Summary
Dynamic and results-driven professional with 15+ years of experience in executive administrative support, customer relationship management, business development, and sales within various industries, including hospitality, technology, financial services, and pharmaceuticals. Recognized for a calm and approachable demeanor, fostering a positive work environment and effectively navigating high-pressure situations with professionalism and composure.
Overview
22
22
years of professional experience
Work History
Executive Assistant to the CEOs
Abarca Tech
03.2020 - Current
- Coordinate global virtual events and meetings, ensuring seamless collaboration across different time zones
- Provide high-level executive support to the Co-CEOs, managing calendars, travel arrangements, and meetings
- Act as a liaison between the CEOs and internal/external stakeholders, ensuring smooth communication and execution of priorities
- Manage confidential documents, expense reports, and business correspondence
- Organize and coordinate executive outreach, board meetings, and special projects
- Facilitate strategic planning sessions, tracking key initiatives and deliverables
- Oversee administrative functions and streamline operational processes for efficiency
- Support event planning, logistics, and corporate communication initiatives
- Contribute to a supportive and productive work environment by maintaining a composed and solutions-oriented approach in high-pressure situations
Executive Assistant to the CEO
Discover Puerto Rico
07.2018 - 03.2019
- Served as the primary point of contact for internal and external resources on all matters related to the Office of the CEO
- Organized executive outreach and external relations efforts
- Managed complex scheduling, travel logistics, and confidential correspondence
- Prioritized conflicting needs and ensured timely follow-ups on all CEO commitments
- Provided administrative support to other executive-level positions as needed
- Facilitated a smooth workflow in high-pressure situations by maintaining composure and fostering a collaborative environment
Business Development & Marketing Associate
BDO Puerto Rico, P.S.C.
03.2013 - 06.2018
- Supported business development and marketing strategies to drive growth
- Managed corporate events, marketing campaigns, and proposal development
- Coordinated sponsorship programs, branding efforts, and employee engagement initiatives
Customer Service Representative
Abbott Laboratories (through Volt Workforce Solutions)
08.2012 - 03.2013
- Ensured accurate and timely processing of orders and customer requests
- Coordinated with sales, logistics, and credit teams to resolve queries
Executive Assistant to EVP, Retail & Business Banking
FirstBank
10.2007 - 02.2012
- Managed executive calendars, presentations, and board reports
- Coordinated regulatory requests and special projects
- Organized corporate meetings, events, and overseas travel
Operations Manager / Sales Executive
Marriott Vacation Club International
02.2003 - 05.2005
- Provided high-level support to the General Manager and Sales Department
- Developed sales proposals and managed corporate events
Education
Bachelor’s Degree - Business Administration, Major in Management
Universidad Del Este
Associate Degree - Airlines and Tourism
MBTI Business Training Institute
Skills
- Achievement-Driven
- Proactive Self-Starter
- Cross-functional Teamwork
- Deadline-driven
- Skilled Interpersonal Communicator
- Project Planning and Execution
- Event Management
- Travel Arrangements
- Policies and Procedures
- Strategic Tasking
Websites
Affiliations
- Sales and Marketing Executives Association
- Association for Accounting Marketing
- BDO Cares Steering Committee
Timeline
Executive Assistant to the CEOs
Abarca Tech
03.2020 - Current
Executive Assistant to the CEO
Discover Puerto Rico
07.2018 - 03.2019
Business Development & Marketing Associate
BDO Puerto Rico, P.S.C.
03.2013 - 06.2018
Customer Service Representative
Abbott Laboratories (through Volt Workforce Solutions)
08.2012 - 03.2013
Executive Assistant to EVP, Retail & Business Banking
FirstBank
10.2007 - 02.2012
Operations Manager / Sales Executive
Marriott Vacation Club International
02.2003 - 05.2005
Associate Degree - Airlines and Tourism
MBTI Business Training Institute
Bachelor’s Degree - Business Administration, Major in Management
Universidad Del Este
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