Jeremy Lopez
Carolina
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
Tire Shop Supervisor
Big W Tire
Carolina
08.2019 - Current
- Handled all paperwork associated with transactions, such as invoices, receipts, and warranties, accurately.
- Performed skilled repair and maintenance operations, used equipment such as hand and power tools, hydraulic presses, shears, and welding equipment.
- Mentored new employees on proper tire installation techniques, as well as customer service best practices.
- Identified needs of customers promptly and efficiently.
Store Associate
Wallmart
Canovanas
02.2024 - 08.2024
- Stocked, replenished, and organized inventory to keep store merchandise fresh.
- Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
- Completed day-to-day duties accurately and efficiently.
- Demonstrated excellent customer service skills at all times.
Store Associate
Fresh Mart
Hato Rey
11.2021 - 03.2023
- Performed daily opening and closing procedures, including counting money, balancing drawers, and organizing supplies.
- Inventoried stock and requisitioned new inventory.
- Operated the cash register accurately and efficiently, with proficiency in processing credit cards and gift cards.
- Unloaded and moved merchandise to maintain aisles and set up product displays.
Call Center Representative
Tolic
Hato Rey
10.2021 - 04.2022
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Worked effectively in team environments to make the workplace more productive.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Recommended improvements in products, service and billing methods to management to prevent future problems.
Education
High School Diploma -
Colegio Bautista De Carolina
Carolina05-2013
Skills
- Bilingual
- Customer Service Excellence
- Continuous Improvement
- Organizational skills
- Tire Knowledge Expertise
- Problem-solving
- Team Leadership
- Communication skills
Timeline
Store Associate
Wallmart
02.2024 - 08.2024
Store Associate
Fresh Mart
11.2021 - 03.2023
Call Center Representative
Tolic
10.2021 - 04.2022
Tire Shop Supervisor
Big W Tire
08.2019 - Current
High School Diploma -
Colegio Bautista De Carolina
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