Jessica Claire
San Francisco
Summary
Accomplished Operations executive with a successful track record overseeing regional Marketing, IT, HR/training and property in company and franchise operations for a large chain of restaurants.
Overview
28
28
years of professional experience
1
1
Certification
Work History
District Manager
09.2009 - Current
- Directed recruitment/training/staff development initiatives to maximize productivity and revenue potential through development of a sales team
- Successfully increased employee retention by created a positive work environment in 18 stores
- Administered daily operations to ensure policies were adhered to and understood by sales staff
- Cultivated strong business relationships with customers to drive business development
- Planned and executed floor merchandising initiatives in collaboration with merchandise management
- Ensure store is prepared for internal audits through analysis/preparation of quality assurance and Inventory statistics
Operations Manager
Walgreens, Inc
08.1997 - 09.2009
- Oversaw opening/closing operations for a $4 million annual revenue store in compliance with current company policies/procedures
- Managed operational costs by spearheading inventory control and leading shipping department activities as well as setting wage targets
- Administered financial processes including accounts payable/accounts receivable, managing an accounting office and updating customer service files
Education
Master of Business Administration - Operations Management, Speech and Communication, Sociology, Psychology
San Francisco State University
San Francisco, CA01.2009
Certified Retail District Manager -
Verizon Inc.
07.2009
Skills
- Executive team leadership
- Multi-million pound P&L management expertise
- Client/vendor relations
- Marketing/product line development
- Staff/training policy development
- Process improvement
Certification
Certified Retail District Manager, Verizon Inc., 07/01/09
Timeline
District Manager
09.2009 - Current
Operations Manager
Walgreens, Inc
08.1997 - 09.2009
Certified Retail District Manager -
Verizon Inc.
Master of Business Administration - Operations Management, Speech and Communication, Sociology, Psychology
San Francisco State University
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