Kate Worthington
Marylebone,London
Summary
Results-driven Sales Associate with seven years of extensive experience in retail environments. Proven track record of enhancing customer satisfaction and driving sales through exceptional service and product knowledge. Focused on teamwork and effective communication to meet corporate goals and ensure a positive shopping experience for customers.
Overview
8
8
years of professional experience
Work history
Senior Sales Executive
Next
Marylebone, London
01.2018 - 12.2022
- Developed and implemented strategic sales initiatives that resulted in a 20% increase in store revenue within one year.
- Led training sessions for new staff, imparting knowledge on customer service techniques and sales strategies.
- Monitored inventory levels and conducted stock replenishment to maintain optimal product availability for customers.
- Fostered relationships with loyal customers, encouraging repeat business through personalised service and follow-up.
Sales Associate
TKMAXX
Belfast, UK
01.2015 - 01.2018
- Provided exceptional customer service by greeting shoppers and addressing their inquiries with enthusiasm and professionalism.
- Processed sales transactions efficiently, ensuring accurate handling of payments and issuance of receipts.
- Participated in team meetings to discuss sales strategies and customer service improvements.
- Executed visual merchandising standards through effective product placement and promotional displays.
Retail Sales Advisor
Debenhams
Edinburgh, UK
01.2015 - 12.2017
- Assisted customers in making informed purchase decisions by providing detailed product information and recommendations.
- Maintained a clean and organised sales floor, ensuring that merchandise was attractively displayed and easily accessible.
- Handled cash and card transactions accurately, ensuring a seamless checkout experience for customers.
- Collaborated with colleagues to plan and execute promotional activities, resulting in increased footfall and sales.
Education
Master's Degree - Business Administration
University College London
London, UKBachelor's Degree - Commerce
University of Manchester
London, UKSkills
- Customer service orientation
- Sales techniques
- Relationship building
- Cash handling expertise
- Team collaboration
- Inventory management
- Effective communication
- Time management
Timeline
Senior Sales Executive
Next
01.2018 - 12.2022
Sales Associate
TKMAXX
01.2015 - 01.2018
Retail Sales Advisor
Debenhams
01.2015 - 12.2017
Bachelor's Degree - Commerce
University of Manchester
Master's Degree - Business Administration
University College London