Jesús N. Rosado Luiña
Toa Baja
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level U.S. Army Reserve position. Ready to help team achieve company goals.
Overview
4
4
years of professional experience
Work History
U. S. Army Reserve
05.2023 - Current
Guest Service Representative
Custumer Service
10.2019 - Current
- Collaborated with team members to handle customer requirements.
- Responded to customer inquiries to maximize guest satisfaction.
- Provided customer with information on best products, and best experience while buying.
- Welcomed customer on arrival, displaying professional and friendly approach.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Delivered prompt service to prioritize customer needs.
- Managed timely and effective replacement of damaged or missing products.
- Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
Education
Bachelor of Science - Aviation
Escuela De Aeronáutica Inter
Bayamón, Puerto RicoUniversidad Ana G. Méndez
Bayamón, Puerto RicoHigh School Diploma -
Bayamon Military Academy
Bayamón, Puerto Rico05.2019
Skills
- Organization
- First Aid/CPR
- Organizational Skills
- Good Telephone Etiquette
- Team building
- Excellent Communication
- Relationship Building
- Problem-Solving
- Interpersonal Communication
- Time Management
- Microsoft Office
- Analytical Thinking
Languages
Spanish
Proficient
C2
English
Proficient
C2
Timeline
U. S. Army Reserve
05.2023 - Current
Guest Service Representative
Custumer Service
10.2019 - Current
Bachelor of Science - Aviation
Escuela De Aeronáutica Inter
Universidad Ana G. Méndez
High School Diploma -
Bayamon Military Academy
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