Jesus Laluz
Isabela
Summary
A dynamic leader with a proven track record of operational excellence and inspirational leadership at God First Basketball. Skilled in business development and bilingual communication, I've driven substantial growth through strategic visioning and effective decision-making. My expertise in fostering relationships and team building has significantly enhanced brand reputation and customer satisfaction.
Overview
6
6
years of professional experience
Work History
CEO
God First Basketball
Isabela
12.2023 - Current
- Achieved company growth by implementing strategic plans and streamlining operations.
- Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
- Developed key operational initiatives to drive and maintain substantial business growth.
- Enhanced brand reputation with effective marketing campaigns and public relations efforts.
Stock Manager
Boscovs
New Hartford, NY
03.2022 - 05.2024
- Maintained neat and organized backroom to easily access merchandise and drive sales.
- Labeled, organized and located inventory items in staging areas or on shelves according to quantity, size, or type of material.
- Streamlined the stock ordering process with accurate forecasting and timely communication with suppliers.
- Set up displays of merchandise to market new products to customers.
- Enhanced overall efficiency by training employees in proper handling techniques and warehouse best practices.
Manager
Foot Locker
New Hartford,NY
01.2019 - 02.2024
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Lead Sales Associate
T Mobile
New Hartford, NY
05.2019 - 06.2022
- Handled cash register operations and customer transactions to process payments.
- Resolved customer issues promptly, ensuring satisfaction and loyalty.
- Contributed towards improving overall store ambience by maintaining a clean and organized work environment.
Education
Escuela Superior Francisco Mendoza
Isabela,PR 05.2008
Skills
- Effective decision making
- Operational excellence
- Customer focus
- Strategic visioning
- Talent development
- Inspirational leadership
- Relationship and team building
- Leadership and people development
- Operations management
- Business development
- Business administration
- Management team leadership
- Bilingual
Languages
English
Advanced (C1)
Spanish
Bilingual or Proficient (C2)
Timeline
CEO
God First Basketball
12.2023 - Current
Stock Manager
Boscovs
03.2022 - 05.2024
Lead Sales Associate
T Mobile
05.2019 - 06.2022
Manager
Foot Locker
01.2019 - 02.2024
Escuela Superior Francisco Mendoza