Summary
Overview
Work History
Education
Timeline
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Michelle Concepcion Romero

San Juan

Summary

Energetic, results driven professional with more than 10 years of experience in the customer service. Responsible and dependable and highly skilled in providing information to the public. Definitely able to address customer complaints. Bilingual; English/Spanish

Overview

7
7
years of professional experience

Work History

Sales Associate

Victoria Secret
Carolina
11.2016 - Present
  • Provide excellent customer service experience to all customers in a fast paced environment. Creating a rapport with each customer ensuring a truly unique shopping experience. Demonstrated comprehensive full product knowledge, Advise customers on latest trends, as well as maximizing every sales opportunity and maintained overall brand image through products and store presentation
  • Developed relationships with customers and presented promotions that increased shelf space, sales and profit
  • Demonstrated products at customer locations, answering questions and redirecting objections to close deals
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items

Manager Assistance/ Cashier

Payless Shoes
Carolina
10.2011 - 07.2014
Provided support to the store manager by opening store and looking after staff, while manager was not there. Assisted with shipping and receiving of merchandise, team organization and motivation.Responsible for taking payment in the form of cash, check, or credit card from patrons.

Promoter, Model

Admarketing Solutions
Carolina
06.2007 - 06.2012
Demonstrate and provide information on our product and servicesDistribute product samples, brochures, flyers and promote new sales opportunities.

Education

Instituto de Banca y Comercio
2009

High School Diploma -

Dr. Facundo Bueso
2006

Ana G Mendez University
Carolina, PR

Timeline

Sales Associate

Victoria Secret
11.2016 - Present

Manager Assistance/ Cashier

Payless Shoes
10.2011 - 07.2014

Promoter, Model

Admarketing Solutions
06.2007 - 06.2012

Instituto de Banca y Comercio

High School Diploma -

Dr. Facundo Bueso

Ana G Mendez University

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Michelle Concepcion Romero