Jetiecia Diana Huggins Brookes

Assisted guests with concerns.

Coordinated distribution of essential hotel supplies like water, towels, and coffee.

• Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
• Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
• Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.

Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors

• Supported team members in high-demand areas.
• Maintained cleanliness in APS office and Puerto Rican Girls School.

• Handled customer concerns.
• Provided accurate information to address questions effectively.
• Reviewed benefits and social security.
• Cancelled any lost or stolen cards.

• Coordinated hotel reservations for Sonesta properties.
• Managed cancellation requests for bookings promptly.

• Sanitized massage areas prior to each session.
• Delivered chair massages alongside Swedish and deep tissue methods.