Jeymar Rodríguez Rivera
Bayamón
Summary
Dynamic hospitality professional with extensive experience at The Ritz-Carlton, excelling in customer service and beverage preparation. Proven track record in training staff and managing inventory effectively, enhancing operational efficiency. Recognized for problem-solving abilities and fostering a positive environment, consistently ensuring guest satisfaction and loyalty. Fluent in Spanish and English.
Overview
6
6
years of professional experience
Work History
Server/Bartender Shift Manager
La Alcapurria Quemá
San Juan
01.2020 - 06.2024
- Operated POS terminals to input orders, split bills, and calculate totals.
- Trained new employees to perform duties.
- Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
- Created weekly work schedules for the entire shift staff while managing payroll and labor costs.
Bartender
Aguardiente Bar
San Juan
03.2018 - 04.2024
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Provided drink suggestions to customers based on their preferences.
Server/Bartender
The Ritz-Carlton
Sarasota
02.2022 - 02.2024
- Stayed informed about daily specials, new menu items, promotions.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
Education
BBA - Hospitality Administration And Management
UPR Carolina
Carolina07-2021
High School Diploma -
CIEM Private School
Carolina05-2017
Skills
- POS operation
- Inventory management
- Employee training
- Customer service
- Sales expertise
- Positive and professional
- Beverage preparation
- Problem solving
- Effective communication
Additional Information
- P/C Knowledge in computer programs: MS Office, Word, Excel, Power Point, Internet Explorer, etc.
Timeline
Server/Bartender
The Ritz-Carlton
02.2022 - 02.2024
Server/Bartender Shift Manager
La Alcapurria Quemá
01.2020 - 06.2024
Bartender
Aguardiente Bar
03.2018 - 04.2024
BBA - Hospitality Administration And Management
UPR Carolina
High School Diploma -
CIEM Private School
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