Jezebel Pérez Roig
Toa Baja PR
Summary
Fully bilingual (Spanish and english), Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
13
13
years of professional experience
Work History
House Manager / Personal Assistant to the CEO
SPC Advisors
12.2023 - Current
- Adapted quickly to last-minute changes in plans or circumstances without compromising on quality or results.
- Planned special events such as parties or family gatherings with attention to detail and organization.
- Enhanced family satisfaction with household management by addressing concerns promptly and efficiently.
- Anticipated needs of family members by staying informed about their preferences, schedules, and priorities.
- Established an atmosphere of trust, respect, and professionalism within the household, fostering a positive environment for both family members and staff.
- Implemented daily, weekly and monthly cleaning routines for staff to follow.
- Developed and maintained comprehensive inventory systems to ensure timely replenishment of supplies, reducing waste and saving costs.
- Scheduled and prioritized tasks to staff, overseeing work completion.
- Developed and implemented new housekeeping practices to increase productivity and cohesiveness.
- Oversaw budget to manage expenditures and control costs.
- Ensured security protocols were followed throughout the property, maintaining a safe environment for family members at all times.
- Maintained required records of work hours, budgets and payrolls.
- Monitored staff performance and provided feedback to drive productivity.
- Prepared and submitted weekly reports to demonstrate staff productivity and areas of improvement.
- Coordinate travel reservations (Hotel, Car service/ Transportation, Flights, Special Meals for the travel)
- Add all appointments in calendar
- Coordinate Medical appointments, Drive the CEO and family members to those appointments.
- Request flight logs from Private Plane as per the CEO request, and add details to calendar.
- Prepare itinerary for the CEO for every travel (Weekly)
- Reconcile invoices pertaining the Plane maintenance.
- Reconcile Pilots expenses every month.
- Maintain relationship with vendors and housekeeping personnel.
- Approve personnel time sheets and request payment.
- Coordinate maintenance services to the Household with the Residence Center.
- Coordinate maintenance for the house personal vehicle. renewal of the Insurance Policy and monitoring of the Auto Expreso account.
- Renew all Insurance Policies for the office and the House.
- Reconcile the CEO expenses (Monthly)
- In charge of all HOA matters.
- Process all donations for Non-Profit organizations that the CEO donates to every year.
- Request all folios and receipts from properties, hotels that the family stays at. Reconcile them every month. Update a spreadsheet for Accounting purposes.
- Grocery shopping
- Make Resturant reservations and coordinate private events for the family.
- Take care of the family Pets, Veterinary appointments, medication treatment and special food as required by Vet.
Office Manager
SoftwareOne Puerto Rico Inc.
04.2014 - 10.2023
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable & CEO expenses transactions regularly to ensure balanced budgets.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Oversaw facility maintenance requests, coordinating with building management to address repairs or improvements efficiently.
- Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.
- Handled sensitive employee and client information with utmost confidentiality, maintaining trust and integrity.
- Provided comprehensive administrative support to senior management, enabling them to focus on strategic decision-making.
- Worked effectively in fast-paced environments.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Worked with all Government documentation , Certifications Permits, Insurance Policies (For Office and for special projects)renewals.
Planner
Dupont Electronic Manufacturing
05.2012 - 03.2014
- Evaluated existing plans, processes and events planning services to identify opportunities for improvement.
- Collaborated with cross-functional teams to align goals and ensure project success.
- Prioritized schedules to meet project goals and overall customer satisfaction.
- Optimized inventory control, reducing waste and improving costefficiency.
- Identified potential risks, implementing mitigation plans to minimize impact on project timelines.
- Supported senior leadership by developing status reports on activities related to planning, scheduling, cancellation, inquiries, resourcing, risk mitigation, and proposal development for various events.
- Worked directly with production personnel to resolve production scheduling issues and conflicts.
- Evaluated key performance indicators regularly, making data-driven adjustments to plans when necessary.
- Implemented contingency plans to address last-minute changes or unforeseen events.
- Trained and supervised event staff to complete tasks on time.
- Created detailed timelines and budgets for events to meet all deadlines.
- Developed detailed event reports, documenting all aspects of each event.
- Prepared reports and presentations to communicate findings and recommendations to decision-makers.
- Conducted detailed risk assessments for upcoming projects to mitigate potential issues with proactive solutions.
- Facilitated cross-functional team meetings to align project objectives and foster collaboration among departments.
Education
Associate Degree in Business Adm. And Logistics - Administration
Universidad Central De Bayamon
Bayamon PRSkills
- Calendar management
- Preventive Maintenance
- Exceptional organization
- Appointment coordination
- Staff training
- Employee scheduling
- Event planning
- Expense management
- Activities scheduling
- Grocery shopping
- Personal shopping
- Transportation arrangements
- Budget administration
- Maintenance coordination
- Decision-making
Languages
English
Full Professional
Timeline
House Manager / Personal Assistant to the CEO
SPC Advisors
12.2023 - Current
Office Manager
SoftwareOne Puerto Rico Inc.
04.2014 - 10.2023
Planner
Dupont Electronic Manufacturing
05.2012 - 03.2014
Associate Degree in Business Adm. And Logistics - Administration
Universidad Central De Bayamon
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