Jiramy Soto Marín
Fajardo
Summary
Skilled professional with a background in store management and commitment to collaborative improvement of operational processes and social media engagement. Driven to merge creative strategies with team effort to support organizational objectives and contribute to the overall success of the company.
Overview
6
6
years of professional experience
Work History
Store Manager
Frutta Chic
01.2018 - 01.2024
- Improved customer satisfaction through staff training in customer service.
- Addressed customer complaints professionally, to maintain positive relationships with clientele.
- Payroll submissions for employees.
- Maintained staff schedules to balance employee availability with operational requirements.
- Oversaw inventory management to ensure accuracy of stock levels
- Conducted cash and register closure.
Cocktail Server
Hyatt Regency Reserve
06.2019 - 11.2019
- Enhanced customer experience by efficiently taking and delivering drink orders, providing excellent service.
- Increased repeat clientele by anticipating their preferences.
- Maintained a clean and organized bar area for optimal efficiency during busy shifts.
- Managed cash transactions accurately, ensuring proper handling of payments and tips.
Education
BBA - Business Administration in Marketing
Inter American University
Fajardo, Puerto Rico06.2022
Skills
Effective communication
Decision maker and problem solver
Time management
Detail oriented
Knowledge in Microsoft Office Applications
Initiative
Punctuality
Languages
Spanish, English
Native language
Timeline
Cocktail Server
Hyatt Regency Reserve
06.2019 - 11.2019
Store Manager
Frutta Chic
01.2018 - 01.2024
BBA - Business Administration in Marketing
Inter American University
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