Summary
Overview
Work History
Education
Skills
Nationality
Software
Timeline
Generic

J. "Jack" Melendez

Implementation Consultant
San Juan ,Puerto Rico

Summary

Driven Systems Administrator with 5 years of experience in software implementation and maintenance. Expert in solutions-oriented business application problem-solving and dedicated to providing best-in-class service. Skilled at troubleshooting, communication and collaboration.

Overview

5
5
years of professional experience
3
3
years of post-secondary education

Work History

Computer Systems Administrator

Centro Ararat Clinic
San Juan, PR
03.2018 - Current
  • Spearheaded inventory control measures to replenish and maintain IT equipment.
  • Deployed antivirus and security solutions throughout entire system network.
  • Oversaw implementation and application of SaaS tools across entire company system.
  • Operated as project manager for IT adjacent projects, providing solutions to staff on case-by-case basis.
  • Arranged staff-development programs such as training and workshops for staff at every level.
  • Contributed to development, administration and testing of disaster recovery plans.
  • Delivered Tier 2 and Tier 3 support for problem identification, diagnosis and issue resolution.
  • Integrated and updated software products to boost system compatibility.

Consulting Intern

Workday & Sierra Cedar
Alpharetta, GA
05.2015 - 07.2015
  • Gathered and analyzed business data to translate into meaningful insights.
  • Determined and evaluated gaps in business processes using tailored assessments.
  • Collaborated with team to optimize workflow and achieve objectives.
  • Analyzed problems and worked with teams to develop solutions

Education

Associate Of Applied Arts - Computer Programming, Specific Applications

Broward College
Fort Lauderdale, FL
08.2014 - 07.2016

Licence Practical Nurse - Nursing

Sheridan Technical College
Hollywood, FL
08.2008 - 10.2009

Skills

    Workflow Analysis

Data Mapping

Team collaboration

Procedure updating

Nationality

Cuban and Puerto Rican

Software

Bamboo HR

RoboMQ

Power Automate

Office 365

Workday HCM

Timeline

Computer Systems Administrator

Centro Ararat Clinic
03.2018 - Current

Consulting Intern

Workday & Sierra Cedar
05.2015 - 07.2015

Associate Of Applied Arts - Computer Programming, Specific Applications

Broward College
08.2014 - 07.2016

Licence Practical Nurse - Nursing

Sheridan Technical College
08.2008 - 10.2009
J. "Jack" MelendezImplementation Consultant