Jamal Numan Saleh
Senior Software Developer
Carolina
Summary
Highly skilled senior developer with a proven track record of success in multiple programming languages and development tools. Demonstrated expertise in both backend and frontend development, with proficiency in network and server management. Adept in process development, utilizing over 15 years of experience to mentor and coach staff effectively. Version Control and Collaboration: Familiar with Git, TFS (Team Foundation Server), and DevOps practices for efficient version control and collaborative development. Reporting and Data Visualization: Proficient in Crystal Reports, Power BI, and Microsoft Reporting Services (SSRS) for creating interactive and insightful reports and data visualizations. Web Services: Experienced in developing and consuming REST API, SOAP, and Micro Services for seamless integration and communication between applications. Data Exchange Formats: Proficient in working with XML, JSON, EDI (Electronic Data Interchange), and NACHA (National Automated Clearing House Association) formats for efficient data exchange and integration.
Overview
24
24
years of professional experience
6
6
years of post-secondary education
Work History
Senior Software Developer
ACCEPTA LLC
San Juan
06.2021 - Current
- Monitored ongoing operation of assigned programs and responded to problems by diagnosing and correcting logic and coding errors
- Developed databases, programs and processes for integration and implementation across enterprise
- Discussed project progress with customers, collected feedback on different stages and directly addressed concerns
- Revised, modularized and updated old code bases to modern development standards, reducing operating costs, and improving functionality
Senior Software Developer / Consultant
Metro IT Resources
Guaynabo
03.2019 - 04.2021
- Developed a web application that enables employers to conveniently submit driver's quarterly returns online, automating calculations and generating detailed reports
- Created a user-friendly web application for unemployment applicants to securely submit documents to the Department of Labor, eliminating the need for in-person visits and minimizing direct contact due to COVID-19
- Revamped an existing application, optimizing its interface, performance, and functionality to facilitate government assistance requests through the "PEUC Unemployment Compensation to an Emerging Pandemic" program
- Implemented a commercial data integration flow between the Azure-hosted "PUA - Pandemic Unemployment Assistance" database and the labor department's mainframe processing system
- This integration validates data, synchronizes information, and generates payment requests for aid
- Deployed a scalable and highly available IIS web server infrastructure for the unemployment claim system
- Configured multiple servers with IIS Shared, Load Balancing, and Fail-over settings, successfully migrating web applications from legacy servers
- Implemented a robust SQL Server 2019 infrastructure, configuring multiple database servers with fail-over, replication, load balancing, and backup scheduling
- Migrated existing databases from legacy servers to ensure data integrity and performance
- Upgraded multiple servers from older Windows Server versions (2003, 2012) to the latest Windows Server 2019, ensuring seamless functionality and leveraging new features
- Upgraded and migrated over 20 "SSIS Package" Integration Service Packs to the SSIS Catalog (SSISDB), streamlining management and improving efficiency
- Developed secure REST and SOAP-based Web Services, enabling seamless integration and communication between systems
- Mentored the development team and actively contributed to the training of new employees, fostering professional growth, and ensuring knowledge transfer within the organization.
Senior Software Developer / Analyst
MMM Holdings LLC
San Juan
01.2012 - 11.2018
- Developed a desktop application to efficiently record and manage data from patients who received vaccines administered by MMM during vaccination fairs
- Implemented a robust infrastructure for Web Services servers, configuring multiple servers with IIS Shared, Load Balancing, Failover, and OAuth 2.0 security measures
- Developed secure Web Services utilizing REST and SOAP protocols, ensuring seamless integration and communication through well-defined APIs
- Conducted comprehensive data collection, analysis, and troubleshooting to ensure the accuracy and reliability of the system
- Analyzed software issues and devised effective coding solutions to address and resolve problems promptly
- Created detailed technical documentation specifications and project testing methods to serve as valuable references for future tasks and projects
- Engaged in full life-cycle software development in diverse software environments, applying best practices and ensuring high-quality deliverables
- Proactively identified and resolved problems with programs and systems, ensuring smooth operation and minimal disruptions
- Acted as a mentor to the development team, providing guidance and support, and actively participated in the training of new employees to foster their professional growth.
Senior Software Developer / Technical Lead
IBOPE Media
Guaynabo
08.2007 - 12.2011
- Administered SQL Server databases and implemented replication between company branches, ensuring data consistency and availability across multiple locations
- Managed database performance, security, and backups, ensuring optimal operation and minimizing downtime
- Collaborated with teams from different branches to understand their database needs and implemented replication strategies to synchronize data effectively
- Developed a Windows desktop application to manage and clean up product data for the AdTrac System
- Designed and implemented user-friendly interfaces and functionality to facilitate efficient data management and improve data quality
- Incorporated data validation and cleansing algorithms to ensure accurate and reliable product information
- Collaborated closely with stakeholders to gather requirements and implemented features to streamline data cleanup processes
- Optimized and fixed bugs reported by users of existing business solutions
- Conducted thorough analysis and debugging of reported issues, identifying root causes, and implementing effective solutions
- Worked closely with end-users to understand their needs and improve the functionality, performance, and usability of the solutions
- Conducted rigorous testing to validate bug fixes and ensure system stability
- Led a developer team in developing data integration solutions between databases of different applications using various platforms, such as Fox database and Firebird database SQL 2000 database
- Oversaw the entire development lifecycle, including requirement gathering, architecture design, implementation, and deployment
- Collaborated with stakeholders and database administrators to define data mapping and transformation processes
- Successfully integrated disparate databases, ensuring seamless data exchange and harmonization across applications.
Software Developer
TeleMedik Inc
Guaynabo
03.2005 - 07.2007
- Developed a new web application to provide smoking cessation support services and manage surveys for Health Risk Assessments (HRA's)
- Designed an intuitive user interface and implemented functionality to facilitate smoking cessation programs and streamline survey management
- Collaborated with stakeholders to gather requirements, ensuring the application met the specific needs of the target audience
- Enhanced performance and added new features to existing software systems
- Conducted thorough analysis of system bottlenecks and implemented optimizations to improve speed, responsiveness, and scalability
- Collaborated with the development team to identify and prioritize additional features based on user feedback and business requirements
- Customized web applications to comply with new CMS (Centers for Medicare & Medicaid Services) regulations
- Ensured adherence to regulatory guidelines by implementing required changes to the applications' user interfaces, workflows, and data management processes
- Conducted rigorous testing to verify compliance and provided necessary documentation to support the regulatory review process
- Took responsibility for application coding and performed code reviews of other developers' work
- Implemented best practices and coding standards to maintain code quality and consistency
- Conducted thorough reviews of code changes, offering constructive feedback and suggestions for improvement
- Collaborated with the team to ensure the overall quality and maintainability of the codebase.
Software Developer / Consultant
Keane Inc
Guaynabo
04.2003 - 02.2005
- Led the successful migration of an existing customer service application backend from Sybase to SQL Server
- Oversaw the planning, execution, and testing of the migration process, ensuring a smooth transition and minimal disruption to business operations
- Collaborated with the development team and database administrators to optimize performance and ensure data integrity in the new environment
- Developed a Windows Service to monitor incoming errors from the Mainframe system
- Implemented robust error handling and notification mechanisms to proactively identify and address issues
- Worked closely with stakeholders to define error monitoring requirements and implemented automated processes for efficient error resolution
- Took responsibility for modifying and creating new stored procedures to normalize the database and prepare the environment for new IVR (Interactive Voice Response) system requirements
- Designed and implemented optimized database structures to improve data integrity and system performance
- Collaborated with the IVR team to ensure seamless integration and data synchronization
- Developed a server application to monitor processes and create log files
- Implemented real-time monitoring capabilities to track system performance and identify potential bottlenecks or issues
- Designed efficient logging mechanisms to facilitate troubleshooting and analysis of system events
- Developed a Windows application in compliance with HIPAA requirements for the conversion project of all Social Security numbers found in MCS database servers, changing them to new contract numbers
- Ensured the application adhered to strict data privacy and security standards, safeguarding sensitive information
- Collaborated with compliance officers to implement appropriate data handling and encryption techniques
- Modified existing applications to include searches by function for the new contract numbers
- Enhanced search functionality to accommodate the updated data structure and enable efficient retrieval of relevant information
- Collaborated with the development team to ensure seamless integration and user-friendly experiences
- Took responsibility for the analysis, design, and development of web applications for managing terminal operations, booking confirmation, and vessel stow plan between INTERSHIP and Sea Star Line
- Gathered requirements from stakeholders, designed intuitive user interfaces, and implemented robust functionality
- Collaborated with cross-functional teams to ensure smooth operations and efficient communication between systems
- Developed a custom application for handheld devices to manage chassis and container dispatch
- Designed user-friendly interfaces for handheld devices, allowing efficient management of dispatch operations
- Implemented synchronization mechanisms to ensure data consistency between handheld devices and backend systems
- Designed and created a new database for managing terminal operation applications
- Conducted comprehensive analysis of data requirements, designed efficient database schemas, and implemented optimized data storage structures
- Collaborated with database administrators to ensure data integrity, performance, and scalability
- Developed a Windows service to import and export EDI (Electronic Data Interchange) files
- Implemented robust file processing mechanisms, including parsing, validation, and transformation
- Collaborated with external stakeholders to define EDI file formats and implemented seamless integration with backend systems.
Developer / Consultant
Excellere, Inc
01.2001 - 01.2003
Computer Technician
Educational Computer Center., Inc
01.2000 - 01.2001
Education
Bachelor of Science - Computer Information Sciences
01.1994 - 01.2000
Skills
NET Development 2
Timeline
Senior Software Developer - ACCEPTA LLC
06.2021 - Current
Senior Software Developer / Consultant - Metro IT Resources
03.2019 - 04.2021
Senior Software Developer / Analyst - MMM Holdings LLC
01.2012 - 11.2018
Senior Software Developer / Technical Lead - IBOPE Media
08.2007 - 12.2011
Software Developer - TeleMedik Inc
03.2005 - 07.2007
Software Developer / Consultant - Keane Inc
04.2003 - 02.2005
Developer / Consultant - Excellere, Inc
01.2001 - 01.2003
Computer Technician - Educational Computer Center., Inc
01.2000 - 01.2001
Inter American - Bachelor of Science, Computer Information Sciences
01.1994 - 01.2000
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