Joan Irizzarry Vargas
San Juan
Summary
Highly skilled and enthusiastic professional with more than 20 years of experience managing operations in patient-centric hospital. Successfully oversee human resources, budgeting, supply management and patient services. Develop and lead productive and efficient office staff. Contribute to high-volume medical practices by providing exceptional customer service. Healthcare Administrator with proven to deliver exemplary level of healthcare service delivery to patients. Coordinate admission and discharge of patients. Plan and implement strategies for developing improved health care management. Proven problem solver and excellent communicator. Strong organizational skills, superb understanding of data collection and performance metrics. Recognized for staff development leading to high performing teams.
Overview
12
12
years of professional experience
Work History
ER Manager
Hospital Auxilio Mutuo
09.2019 - Current
- Collaborated with leaders from other departments to achieve consistent processes and maximize efficiency of resources.
- Learned and applied preferred systems for scheduling.
- Supervised hiring processes to maintain smooth operations for the hospital.
- Reduced employee turnover through employee development and other retention measures.
- Updated reports, managed accounts, and generated reports for the hospital database.
- Streamlined and improved administrative operations by identifying automation opportunities.
- Delivered performance reviews, recommending additional training or advancements.
- Trained employees in company and regulatory compliance requirements to promote conformance.
- Developed and implemented improved filing systems for enhanced order and accuracy.
- Met department budgets by monitoring and reporting on expenses.
- Supervised staff and delegated tasks to maintain positive, productive administrative operations.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Interviewed, recruited and onboarded new staff for high-performing administration teams.
ER Administrative Manager
Auxilio Mutuo Hospital
07.2017 - 08.2019
- Updated patient reports, managed admissions, and generated reports for upper management.
- Monitored daily patient flow in the emergency room and coordinated admissions intake to any area of the hospital as well as patient transferred to other specialized medical institutions.
General Nurse Supervisor
Auxilio Mutuo
06.2015 - 06.2017
- Assisted with caring for specific patients by utilizing excellent clinical skills and judgement.
- Supervised, directed, and motivated high-quality performance from nursing staff.
- Responsible for the training, evaluation and coaching clinical staff to improve performance.
- Ordered supplies to maintain effective inventory levels.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
Clinical Nurse Manager
Department of Corrections and Rehabilitation
01.2012 - 05.2015
- Fostered improvement in staff development, personnel training, and standards of patient care.
- Evaluated nursing staff's performance and developed education programs and professional development opportunities to improve individual and team competencies, clinical knowledge and delivery of care.
- Interacted effectively with department managers to promptly correct problems and improve services.
- Collaborated with physicians and interdisciplinary teams to devise and manage individualized plans of care.
Education
Ph.D. - Education And Technology
Nova Southeastern University
Puerto Rico Campus05.2022
MBA - Business Management
Universidad Del Este
Carolina, Puerto Rico05.2017
Bachelor of Science - Nursing
University of Puerto Rico
Recinto Universitario De Mayaguez05.2003
Skills
- Teambuilding
- Critical Thinking
- Flexible and Adaptable
- Decision-Making
- MS Office
- Planning and Coordination
- Dependable and Responsible
- Multitasking Abilities
- Excellent Communication
- Interpersonal Communication
- Organization and Time Management
- Problem-Solving
Languages
Spanish, English
Native language
Timeline
ER Manager
Hospital Auxilio Mutuo
09.2019 - Current
ER Administrative Manager
Auxilio Mutuo Hospital
07.2017 - 08.2019
General Nurse Supervisor
Auxilio Mutuo
06.2015 - 06.2017
Clinical Nurse Manager
Department of Corrections and Rehabilitation
01.2012 - 05.2015
Ph.D. - Education And Technology
Nova Southeastern University
MBA - Business Management
Universidad Del Este
Bachelor of Science - Nursing
University of Puerto Rico
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