Joanne Randolph
San Juan
Summary
Experienced Stylist with Number years of experience working with varying hairstyles and treatments. Customer-oriented professional with dedication to satisfaction and consistent communication. Technically trained to use Type tools and products to achieve desired outcomes.
Overview
4
4
years of professional experience
Work History
Professional Hairstylist
Self -employed
1506 Ashford Avenue Apt.502
09.2019 - Current
- Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
- Created memorable customer experiences, adding bonus services such as head and neck massages during appointments.
- Organized sales area and work station to showcase products and boost sales.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Determined appropriate hair treatments based on conditions and textures.
- Resolved guest complaints about service or style.
- Mixed pigments and used proper techniques to achieve desired color.
- Suggested treatments and styles to suit customer appearance and fashion choices.
- Distributed business cards outside of salon to generate new business.
- Educated customers on products to maximize benefits.
- Recorded notes for future reference about customer preferences and services delivered.
- Completed safety training and certifications to minimize risk of infection or injury to customers.
- Developed loyal following of clients by providing high-quality services.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
- Developed creative techniques to provide clients with latest hairstyles.
- Maintained high number of return customers through precise cutting, coloring and styling of clients' hair.
- Provided pre- and post-service consultations to accurately assess clients' needs.
- Used social media platforms to promote salon and services.
- Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
- Maintained regular client list and successfully handled walk-in customers.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Evaluated client needs and recommended treatments and strategy to achieve desired results while maintaining hair health.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Utilized latest techniques in balayage, ombre, highlights and color correction.
Education
Cosmetologist - Cosmetologist
A Cut Above
Greenwood, IN07.1992
Skills
- Outstanding Client Retention
- Trend Expert
- Cosmetology
- Hair Maintenance Expert
- Razor Cutting Expert
- Highlights and Lowlights
- Color Corrections
- Advanced Communication Skills
- State Licensed Cosmetologist
- Highly Motivated Self-Starter
- Knowledge of Color Space Theory
- Quick Learner
- Special Effects
- Color Principles
- Cuts for Women
- Men and Women Haircuts
- Industry Trend Analysis
- Detail-Orientated
- Endurance
Timeline
Professional Hairstylist
Self -employed
09.2019 - Current
Cosmetologist - Cosmetologist
A Cut Above