Summary
Overview
Work History
Education
Skills
Timeline
Generic

Joel Ramos

San Sebastián

Summary

Dynamic and versatile Service Technician with a proven track record at Walmart, where I enhanced operational efficiency and customer satisfaction. Expert in installation, repair, and preventive maintenance, I excel in troubleshooting and customer service. My adaptability and mechanical prowess have consistently improved processes, showcasing my commitment to excellence and teamwork.

Overview

20
20
years of professional experience

Work History

Service Technician

Ebanistería Nacional
2020.04 - Current
  • Performed basic electrical work and plumbing repairs such as installing new toilets, removing electrical wires, unclogging drains, and maintaining gutters.
  • Installed cabinets and shelving units in homes and offices to provide additional space and organization.

Dsd

Walmart
2006.11 - Current
  • Performed routine equipment inspections, ensuring proper functionality and identifying potential maintenance needs to prevent operational downtime.
  • Processed reclaims and returns to vendors and warehouse for credit.
  • Contributed to a positive work atmosphere through open communication channels with coworkers and fostering a supportive environment that encouraged teamwork.
  • Facilitated smooth operations by coordinating with sales, merchandising, and shipping departments regarding inventory availability and requirements.
  • Upheld safety standards within the warehouse, minimizing accidents and ensuring compliance with OSHA regulations.
  • Provided fast, friendly and accurate customer service to create positive shopping experience.
  • Ensured proper storage of goods, maintaining a clean and well-organized warehouse environment.
  • Actively collaborated with warehouse management to create and implement strategies for continuous improvement in the receiving process.
  • Participated in ongoing training opportunities to stay current on industry best practices related to receiving processes and procedures.
  • Protected company assets through accurate receipt and return of DSD product.
  • Communicated operational inconsistencies of store or vendors to manager for resolution.

Plomeria

Powercomm
2020.10 - 2022.04

Servicio de instalación de cisternas y calentador solar.

Empleado

MCDONALD'S
2004.09 - 2006.11
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Worked different stations to provide optimal coverage and meet production goals.

Education

Asociado - Plomeria

Instituto La Reiné
Manati
01.2009

Asociado - Electridad

Escuela De Peritos Electricistas De Isabela
Isabela
07.2007

Skills

  • Installation and Repair
  • Preventive Maintenance
  • Troubleshooting ability
  • Customer Service
  • Mechanical abilities
  • Flexible and Adaptable
  • Hand tool knowledge
  • Repair Techniques
  • Power tool proficiency
  • Equipment Troubleshooting
  • Professional and Courteous
  • System Installation
  • Analytical Thinking
  • Technical Support
  • Regulatory Compliance
  • Plumbing
  • Equipment Installation
  • Task Prioritization
  • Welding skills
  • Work order completion
  • Effective Communication
  • Adaptability and Flexibility
  • Machinery Operation

Timeline

Plomeria

Powercomm
2020.10 - 2022.04

Service Technician

Ebanistería Nacional
2020.04 - Current

Dsd

Walmart
2006.11 - Current

Empleado

MCDONALD'S
2004.09 - 2006.11

Asociado - Plomeria

Instituto La Reiné

Asociado - Electridad

Escuela De Peritos Electricistas De Isabela
Joel Ramos