Joel Rodriguez
Canovanas
Summary
Proactive Shop Supervisor and Owner with extensive experience in automotive repair and shop management. Successfully streamlined operations, mentored staff, and maintained high standards of customer service. Skilled in inventory management, safety procedures, and diagnostic troubleshooting, bringing a comprehensive approach to ensuring efficient and compliant shop operations.
Overview
17
17
years of professional experience
Work History
Shop Supervisor
Municipio De Canovanas
02.2024 - Current
- Oversaw daily operations, ensuring that all tasks were completed accurately and on time.
- Developed strong team dynamics, fostering a positive work environment for all staff members.
- Mentored and trained new employees to ensure consistent service standards across the team.
- Maintained a clean and organized shop floor, promoting an inviting atmosphere for customers.
- Ensured adherence to company policies, safety regulations, and local laws by educating staff about compliance requirements.
- Streamlined operations through effective employee scheduling and task delegation.
- Collaborated with upper management to establish goals and objectives
- Maintained safe working environment by enforcing adherence to safety and security protocols.
- Kept orderly and accurate accounting records by monitoring sales documentation.
Shop Owner
JRN Transmission
02.2015 - Current
- Maintained accurate financial records, such as sales reports and expense tracking, while ensuring efficient budget management.
- Developed loyal customer base by consistently delivering high-quality products and personalized service.
- Addressed customer complaints effectively, resolving issues quickly to maintain overall satisfaction levels among clientele.
- Established strong relationships with vendors, leveraging these connections for exclusive access to new products or preferential buying terms.
Equipment Operator
US Navy Seabees
05.2007 - Current
- Operated range of heavy equipment on regular basis with advanced skill.
- Maintained and cleaned equipment after each job and inspected.
- Operated machining equipment safely with team of operators.
- Ensured safe working environment through adherence to safety guidelines and protocols for equipment operation.
- Awarded 4 NAMs for exceptional performance
- Successfully completed three tours in the military as a veteran.
Automotive Technician
Auto Grupo 65, FCA
05.2022 - 06.2023
- Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
Automotive Technician
Fajardo Ford
07.2018 - 08.2020
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
- Performed safety and emissions inspections.
- Completed customer orders and warranty services according to manufacturer specifications.
- Delivered superior results under tight deadlines, managing multiple concurrent projects without compromising quality or attention to detail.
- Reduced vehicle downtime with meticulous preventative maintenance services, extending the life of customers'' vehicles.
- Achieved consistency across all repairs by strictly following manufacturer guidelines and using OEM parts whenever possible.
- Used specialized tools to detect leaks in gas and refrigerant systems.
Education
GED -
Polithecnic University
Hato Rey, San Juan03.2007
GED -
Colegio Tecnico Metropolitano
San Juan, Puerto Rico05.2004
GED -
Universidad Del Este
Carolina, Puerto Rico01.2002
Tecnologia Automotriz
Liceo De Arte Y Tecnologia
San Juan, Puerto Rico05.1995
Skills
- Order Processing
- Safety Procedures
- Store operations
- Budget Planning
- Math Skills
- Safety Management
- Maintenance Scheduling
- Employee Scheduling
- Invoicing
- Customer Service
- Health and safety
- Employee Management
Languages
Spanish
Native language
English
Upper intermediate
B2
Timeline
Shop Supervisor
Municipio De Canovanas
02.2024 - Current
Automotive Technician
Auto Grupo 65, FCA
05.2022 - 06.2023
Automotive Technician
Fajardo Ford
07.2018 - 08.2020
Shop Owner
JRN Transmission
02.2015 - Current
Equipment Operator
US Navy Seabees
05.2007 - Current
GED -
Polithecnic University
GED -
Colegio Tecnico Metropolitano
GED -
Universidad Del Este
Tecnologia Automotriz
Liceo De Arte Y Tecnologia
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