John Donaldson
Southfield
Summary
Experienced fast food service manager with a proven track record of four years in the industry. Skilled in overseeing daily operations, ensuring quality customer service and maximizing efficiency. Demonstrated ability to lead and motivate teams, maintain high standards of cleanliness and food safety and achieve operational targets.
Overview
5
5
years of professional experience
Work History
Food Service Manager
McDonald's
02.2023 - Current
- Control labor hours and inventory costs through hands-on management and proactive changes.
- Oversee balancing of cash registers, reconciled transactions and deposited establishment's earnings to bank.
- Set and enforce performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
Food Preparation Specialist
McDonald's
03.2021 - 01.2023
- Kept workstation and equipment clean, organized, sanitized and sufficiently stocked.
- Measured, mixed and cooked ingredients following directions and nutritional restrictions.
- Guaranteed customer satisfaction by quickly delivering orders.
Counter Staff
McDonald's
07.2019 - 02.2021
- Accurately operated cash register to process customer payments.
- Observed customer purchases in line and differentiated between standard portions.
- Documented customer orders and conveyed special requests to kitchen staff.
Education
Bachelor of Science - General Bussiness
Lawrence Technological University
Southfield, MI05.2019
High School Diploma -
Southfield High School For The Arts And Technology
Southfield, MI05.2015
Skills
- Production records
- Hiring standards
- Sales planning
- Cost controls
- Recruitment
- Safe food handling
- Kitchen equipment operation and maintenance
- Workflow planning
Languages
English
Native language
Spanish
Intermediate
B1
Timeline
Food Service Manager
McDonald's
02.2023 - Current
Food Preparation Specialist
McDonald's
03.2021 - 01.2023
Counter Staff
McDonald's
07.2019 - 02.2021
Bachelor of Science - General Bussiness
Lawrence Technological University
High School Diploma -
Southfield High School For The Arts And Technology
Similar Profiles
Kelly IbarraKelly Ibarra
Crew Member at McDonald'sCrew Member at McDonald's
Catina GoodmanCatina Goodman
People Department Manager at McDonald'sPeople Department Manager at McDonald's
Shova LambkaShova Lambka
Crew Member at McDonald'sCrew Member at McDonald's