John H Vera Barreto
San Juan
Summary
To obtain a job within my chosen field that will challenge me and allow me to use my education, skills and past experiences in a way that is beneficial to both my self and my employer and allow for future growth and advancement.
Overview
5
5
years of professional experience
Work History
Pharmacy Technician Specialist
Walgreens Specialty Pharmacy
10.2021 - Current
- Communicate with health insurances
- Make medications orders
- Receive merchandise
- Label prescriptions
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
Pharmacy Technician Call Center Team Leader
MCS HEALTHCARE HOLDINGS
07.2019 - 01.2021
- Responded and handled customer complaints and inquires a timely manner
- Supervise calls from 11 employees, providing support in their opportunities areas
- Maintained a polite and professional telephone manner
- Developed personal organization and multitasking skills in a fast-paced environment
- Make training presentations for new employees and responsible for providing follow-up training
Education
Doctorate - Pharmacy
Lake Erie College of Osteopathic Medicine
EriePharmacy Technician -
Universidad Ana G. Mendez
Carolina05.2019
Skills
- Verbal and Written Communication
- Equipment Cleaning and Maintenance
- Patient Profile Setup
- Medication Storage and Labeling
- Prescription Order Verification
- Medication Documentation
- Regulatory Compliance
- Data Entry
- Payment Processing
- Storage Maintenance and Security
- Customer Service
- Prioritization and Organization
- Inventory Tracking
- Microsoft Office
- Confidentiality Practices
- Team Coordination
Timeline
Pharmacy Technician Specialist
Walgreens Specialty Pharmacy
10.2021 - Current
Pharmacy Technician Call Center Team Leader
MCS HEALTHCARE HOLDINGS
07.2019 - 01.2021
Pharmacy Technician -
Universidad Ana G. Mendez
Doctorate - Pharmacy
Lake Erie College of Osteopathic Medicine
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