Jonabdiel Ginés Torres
Bayamon
Summary
Driven and detail-oriented professional with experience at Universidad Central del Caribe, excelling in roles requiring exceptional data entry and customer service skills. Demonstrated ability to enhance team productivity and problem-solving capabilities, achieving significant improvements in customer satisfaction. Possesses strong time management and organizational skills, contributing to efficient project completion and customer issue resolution.
Overview
2
2
years of professional experience
Work History
Data Entry
Universidad Central del Caribe
05.2022 - 01.2024
- Performed data entry tasks accurately within established timelines for the Consulta Juvenil Project.
Customer Service Representative
Motorymotorcicle
Bayamon
09.2023 - 12.2023
- Presented existing and prospective customers with valuable service or product information to aid in decision-making.
- Supported sales team members in driving growth and development.
- Answered customer inquiries and provided accurate information regarding products and services.
- Conducted regular follow-up calls with customers after resolving their issues.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
Education
Bachelor of Science - Cyber Security
Universidad Interamericana De Puerto Rico
Bayamon, PR01-2025
Escuela superior -
Escuela Superior – Miguel Meléndez Muñoz
12-2021
Skills
- Computer data-entry operator
- Time management
- Team worker
- Problem solver
- Productivity
- Responsible
- Attention to detail
- Organized
Languages
Spanish
First Language
English
Upper Intermediate (B2)
B2
References
References available upon request.
Timeline
Customer Service Representative
Motorymotorcicle
09.2023 - 12.2023
Data Entry
Universidad Central del Caribe
05.2022 - 01.2024
Bachelor of Science - Cyber Security
Universidad Interamericana De Puerto Rico
Escuela superior -
Escuela Superior – Miguel Meléndez Muñoz
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