To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
Work History
Shift Leader
Cafe Nero
07.2019 - 12.2022
Improved team productivity by implementing efficient scheduling and task delegation methods.
Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
Maintained clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
Streamlined inventory management processes, leading to reduced waste and optimized stock levels.
Boosted overall sales with effective upselling techniques and exceptional product knowledge
Delivery Driver
Papa Johns
04.2016 - 04.2017
Improved customer satisfaction by ensuring timely and accurate deliveries of products.
Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
Maintained strong relationships with clients through proactive communication and personalized service.
Ensured safety of all goods transported by securing loads properly and following best practices for handling fragile items.
Upheld high standards of professionalism while representing company during interactions with customers, vendors, and other stakeholders.
Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
Education
High School Diploma -
Ramon Jose Davila
Coamo, Puerto Rico
05.2012
Skills
Equipment Troubleshooting
Production Reporting
Production Scheduling
Operations Support
Languages
English
Native language
Spanish
Proficient
C2
Timeline
Shift Leader
Cafe Nero
07.2019 - 12.2022
Delivery Driver
Papa Johns
04.2016 - 04.2017
High School Diploma -
Ramon Jose Davila
Similar Profiles
Jacob LottJacob Lott
Shift Leader at Cafe NeroShift Leader at Cafe Nero