Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Jonathan Falcon Esmurria

Juana Diaz

Summary

Results-oriented professional with expertise in Manufacturing Execution System (MES) and Data Historian (PI). Strong background in troubleshooting, problem-solving, and effective communication, fostering teamwork to meet deadlines. Dedicated to utilizing technical and interpersonal skills to facilitate successful business outcomes.

Overview

2
2
years of professional experience

Work History

IT Business Analyst

Inteldot
San Juan
01.2023 - Current

GLAM Project

  • Installed, tested, and configured printers on the corresponding server to be used in the MES application.
  • Replaced old Zebra printer models with the new ZT610 model throughout all buildings that use the MES application on the AML site.
  • Troubleshoot printer errors with the MES team and provide support to users.
  • Migrated all labels configured from the old model to the new printer.
  • Documented all performed tasks and evidence on the corresponding ISM Change Control and Maximo Work Order.

MES/PI System Administrator

  • Support for quarterly security patching for PI servers.
  • Coordinated with MES and PI vendors for the resolution of incidents or cases that affected the AML site.
  • Managed a diverse range of tasks, such as access requests, assignments, and incidents affecting manufacturing on the MES application in development, test, and production instances.
  • Assisted in executing SQL queries to analyze data for the yearly MES review.
  • Monitored system performance to ensure optimal operations.
  • Coordinated with manufacturing areas when the MES app was degraded to perform a JBOSS restart within a specified period of time.

MES System Owner backfill

  • Performed assessments on various projects that impacted the MES application at a system level.
  • Provided support on JIRA to execute SQL queries or scripts provided by the vendor to deliver the given results.
  • Assisted in performing hotfixes to the MES application through development, test, and production instances, and documenting evidence in ISM Change Control.
  • Coordinated with MES designers and automation on the creation of MES to Batch recipes.
  • Support for quarterly security live patching for MES servers to ensure manufacturing areas had no downtime

Education

Bachelor of Science - Computerized Information Systems

University of Puerto Rico - Mayagüez Campus
Mayagüez - Puerto Rico
05-2023

Skills

  • System administration
  • SQL querying
  • Technical documentation
  • Incident management
  • Data analysis
  • Vendor coordination

Languages

Spanish
First Language
English
Proficient (C2)
C2

References

References available upon request.

Timeline

IT Business Analyst

Inteldot
01.2023 - Current

Bachelor of Science - Computerized Information Systems

University of Puerto Rico - Mayagüez Campus
Jonathan Falcon Esmurria