Jonathan Muñoz Feliciano
Aguada
Summary
Disciplined individual skilled in collecting and verifying patient demographic and insurance information and preparing and maintaining medical records. Proficient in using medical terminology and classifying diagnostic procedures, treatments and medications. Dedicated to providing highest quality care to patients.rience in managing operations at Paradise Ceramics, demonstrating exceptional problem-solving and customer service skills. Excelled in inventory and cash control, boosting customer satisfaction through effective complaint resolution. Skilled in Microsoft Excel and adept at multitasking, consistently ensuring operational excellence and positive team dynamics. Disciplined individual skilled in collecting and verifying patient demographic and insurance information and preparing and maintaining medical records. Proficient in using medical terminology and classifying diagnostic procedures, treatments and medications. Dedicated to providing highest quality care to patients.
Overview
12
12
years of professional experience
Work History
Store Manager
Paradise Ceramics
03.2021 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Petroleum Supply Specialist
US Army
02.2014 - 06.2017
- Handled and transported fuel to vehicles and aircraft.
- Maintained accurate records of petroleum transactions, tracking volumes received, distributed, and consumed for financial reporting purposes.
- Assembled refueling systems and equipment and performed quality assurance.
- Tested fuel products and handled hazardous materials.
Restaurant General Manager
Platano Loco
03.2012 - 02.2014
- Managed all aspects of daily operations, including managing budgets, inventory control, and vendor relations.
- Effectively managed labor costs by monitoring productivity levels among staff members and making strategic scheduling decisions.
Education
Pre Medicine - Pre Medicine
Universidad Ibero-Americana
Santo Domingo, Dominican Republic12.2008
Skills
- Customer Service
- Anatomy knowledge
- Microsoft Excel
- Clerical Functions
- Medical Terminology
- Problem-Solving
- Customer Relations
- Multitasking and Organization
- Outstanding communication skills
Languages
Spanish
Native language
English
Proficient
C2
Timeline
Store Manager
Paradise Ceramics
03.2021 - Current
Petroleum Supply Specialist
US Army
02.2014 - 06.2017
Restaurant General Manager
Platano Loco
03.2012 - 02.2014
Pre Medicine - Pre Medicine
Universidad Ibero-Americana
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