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Well-qualified revenue systems administrator offering demonstrated skill and success in managing internal Account Management processes, improving controls and strengthening systems for optimal performance. Proficient in all aspects of account administration, including account generation, data entry, and attention to detail. Gifted in building and leading solid teams to handle high-volume operations with consistency, accuracy and full compliance with regulatory requirements.

Experienced Cargo Agent managing efficient, secure and compliant movement of goods. Expert in maintaining accurate cargo records and resolving customer issues quickly. Efficient agent with demonstrated success in coordinating and managing transport goods. Skilled in using transportation management systems and logistics software with strong knowledge of customs regulations and compliance requirements. Team-oriented and committed to improving efficiency. Reliable candidate eager to leverage knowledge in logistics and transportation management. Strong communication and negotiation skills to oversee customs clearance and legal requirements. Flexible and excels under pressure in fast-paced environment. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Strategic Marine Cargo with expertise in arranging and tracking shipments for Deployment and Redeployment cargo. Strong knowledge of freight forwarding and logistics. Proficient in using shipping and tracking software with strong attention to detail.

Currently seeking secure employment with a company that will allow me to use my skills and training to further myself in a growing company while affording me the opportunity to provide superior customer service.

 I am a qualified Operations Professional with 8+ years of experience, most recently as a Director of Operations for a large Financial Company. I am task-driven with substantial expertise in creating Standard Operating Procedures and Protocols to create efficiency in the workplace. I am adept at leveraging superior communicative and interpersonal skills to interact with diverse individuals and groups at all organizational levels. Core knowledge & Skills ¨ Client Satisfaction & Retention ¨ Product Knowledge & Expertise ¨ Relationship Management ¨ Technical Proficiency ¨ Project Management ¨ Risk Analysis/Management ¨ Digital Literacy ¨ Personnel Training & Development ¨ Budget Management ¨ Event Planning ¨ Negotiator ¨ Cost Control /Margin Improvement ¨ Team Leadership ¨ Operation Management ¨ Marketing & Advertising Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. 

JONNATAN J PEREZ SOTO

Summary

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Seller, Service Tech

SALES SUPERVISOR

CUSTOMER SERVICE

CUSTOMER SERVICE

CUSTOMER SERVICE

CUSTOMER SERVICE

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Certificate Of Technical Studies - Camoputer Science

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Seller, Service Tech

SALES SUPERVISOR

CUSTOMER SERVICE

CUSTOMER SERVICE

CUSTOMER SERVICE

CUSTOMER SERVICE

Certificate Of Technical Studies - Camoputer Science

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