Jorge Escobar
Fajardo
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
15
15
years of professional experience
Work History
IT Technician Specialist
Helvetia del Caribe
06.2009 - Current
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Customer Service hardware and software support.
- Performed software installations and upgrades to AIX, Red Hat or Windows operating systems.
- Diagnosed and resolved hardware and software issues.
- Work with business continuity plans drive disaster recovery (DR) strategy and procedures.
- Delivered Tier 2 and Tier 3 support for problem identification, diagnosis and issue resolution.
Education
IBM Certified Specialist - Power Systems Scale-Up
2018
BBA - Computerized Management Information Systems
Universidad Interamericana De Puerto Rico
Fajardo07.2006
Skills
- VMware Infrastructure
- Red Hat Enterprise Linux
- Infrastructure Planning
- Performance Monitor
- AIX Infrastructure
- IBM Power Series
- Lenovo Servers SR Models
- Lenovo SAN DE Models
- IBM Storwize
- Fiber Channel Technology
- Windows Server
Languages
Spanish
Native language
English
Upper intermediate
B2
Timeline
IT Technician Specialist
Helvetia del Caribe
06.2009 - Current
IBM Certified Specialist - Power Systems Scale-Up
BBA - Computerized Management Information Systems
Universidad Interamericana De Puerto Rico