JORGE RIVERA TORRES
Santa Isabel,PR
Summary
My goal is to serve as a supervisor by applying my experience in leadership, teamwork, and problem-solving. I seek to contribute to the company’s growth by ensuring safe, organized, and efficient operations, while supporting each team member’s development to help them reach their full potential.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Production Worker III – Logistics Group Leader
Collins Aerospace Systems
11.2021 - Current
- Lead and motivate a team to achieve company goals and support operations.
- Collaborate with engineering, management, and cross-functional departments to troubleshoot and resolve issues.
- Track job progress and maintain accurate material flow and inventory control in SAP.
- Present operational updates in Tier meetings and lead team discussions to drive alignment with operational demand.
- Train employees on processes, SAFETY and system use; fill in for the supervisor during absences.
- Ensure compliance with safety regulations and company policies.
- Identify improvement opportunities and develop strategies to increase efficiency and reduce errors.
- Key Projects:
- Warehouse PR4 Spool Rack MOC: Identified ergonomic and safety risks in the storage of 230 lb. spools. Help Design to implement a new rack layout, improving accessibility and reducing risk of workplace injuries. Result: safer handling process and compliance with ergonomic standards.
- PR5 Finished Goods Optimization: Detected recurring quality issues due to inconsistent storage and kitting practices. Implemented a FIFO (First-In, First-Out) using the CORE methodology, which improved traceability and reduced quality complaints by minimizing the risk of delivering the materials.
- Bill of Material Verification: discrepancies between actual material use and SAP records. Conducted a full verification of Bills of Material (BOMs) to ensure data integrity. Result: eliminated errors in cable and wire usage, reduced rework, and avoided production delays.
- Cost Reduction Initiative: Analyzed material usage and discovered unnecessary scrap factors in BOMs. Collaborated with engineering and supply chain to update system records, removing non-value-added costs. Result: achieved measurable cost savings and leaner processes.
- Future Supervisors Program: Selected as one of the few candidates to complete a leadership development program focused on communication, conflict resolution, operational excellence, inclusivity and recognition. Result: gained hands-on supervisory experience, preparing for higher leadership responsibilities.
Material Handler / Material Coordinator
UTC Aerospace Systems
06.2006 - 10.2021
- Prepared, delivered, and verified production kits, ensuring accuracy and completeness in SAP.
- Executed inventory transactions and prioritized planners’ orders to meet production schedules.
- Processed scrap replacements and coordinated material adjustments as required.
- Supported DHL 3rd party logistics during transition by providing training and guidance to ensure a smooth hand off.
- Key Projects:
- Road map Program: Actively participated in creating a new employee performance evaluation system by designing and testing key questions. Result: more consistent and objective assessments, allowing managers to better identify employee strengths and areas for improvement.
- 787 Kitting PR6 Flow: Identified inefficiencies in material flow for the 787 program. Designed and implemented a takt-time based system, delivering kits every two hours directly to production. Result: reduced waiting time, improved production flow, and minimized downtime.
- 3 PL Transition Training: Supported the transition from in-house logistics to DHL as a 3rd party provider. Designed training materials and conducted workshops for DHL employees on company processes, safety, and compliance. Result: smooth transition with minimal disruption to production, ensuring business continuity.
Assistant Manager
Retail store / Almacenes Plaza
05.2003 - 03.2005
- Organize, clean and assign tasks to employees as needed.
- Evaluated employee performance and provided feedback to improve productivity.
- Directed staff in daily operations, ensuring service quality and consistency of sales.
- Managed inventory, merchandise reception, and stock organization.
- Acted as manager when required, making key operational and personnel decisions.
Education
Bachelor's degree - business administration (Marketing)
Ponce08.2003
Skills
- Leadership & team motivation
- Problem-solving & decision-making
- Strong attention to detail and organization
- Time management & multitasking
- SAP and Microsoft Office Suite (Excel, Word, PowerPoint)
- Bilingual: Spanish (fluent), English (Reading 100%, Speaking 50%)
- Willing to travel and work extended hours as required
Websites
Certification
- Certifications: Pallet Jack (manual & electric), Forklift, Lift Truck
- Certified in Go-Kart & Vehicle Operation
- Active Member – Safety First Responder Committee
Hobbies and Interests
Baseball, softball, basketball, Running 5k and 10k races, Continuous learning in leadership and operational excellence
Timeline
Production Worker III – Logistics Group Leader
Collins Aerospace Systems
11.2021 - Current
Material Handler / Material Coordinator
UTC Aerospace Systems
06.2006 - 10.2021
Assistant Manager
Retail store / Almacenes Plaza
05.2003 - 03.2005