Jorge Velez Rivera
Lehigh Acres
Summary
Ambitious, self-motivated, and dynamic first-level professional with a strong desire to advance within the field. Diverse background in sales, customer services, and marketing, honing creative problem-solving abilities and excelling in communication both in English and Spanish. Known for organizational skills and ability to handle multiple tasks simultaneously, consistently surpassing personal and corporate objectives. Building trust with customers comes naturally, with exceptional follow-up skills resulting in increased sales. Excellent computer skills, including proficiency in Windows, the MS Office Suite, and Internet search engines.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Sales Representative
Pura Energia
11.2021 - 06.2024
- In charge of gaining customer trust and developing the business with current clients
- Responsible for creating new merchandise displays and rotations of the existing one Customers follow up and inventory of all the merchandise.
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
- Organized and detail-oriented with a strong work ethic.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Customer Service Representative
Alta Resources
03.2019 - 03.2020
- Customer Service Representatives answer inquiries from different products and services to members via inbound calls, internet inquiries, and written correspondence.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Learned and adapted quickly to new technology and software applications.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Sales Representative
Fort Myers Mitsubishi
11.2017 - 03.2019
- Sales, customer service, and product presentation
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Managed time efficiently in order to complete all tasks within deadlines.
Sales Representative
MCS Classic Care
07.2013 - 07.2014
- Orientation of customers with Part A and B of Medicare
- Search for point of service in the north side of Puerto Rico
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Proved successful working within tight deadlines and a fast-paced environment.
Sales Representative
Safe Logistics, Inc
03.2012 - 06.2013
- In charge of gaining customer trust and developing the business with current clients
- Responsible for creating new merchandise displays and rotations of the existing one Customers follow up and inventory of all the merchandise
- Presenting and Programming of new products, stores opening, and shoppers.
- Worked well in a team setting, providing support and guidance.
- Proved successful working within tight deadlines and a fast-paced environment.
- Managed time efficiently in order to complete all tasks within deadlines.
Owner and Administrator
Colmado Intermart
01.2010 - 01.2012
- In charge of developing the business with current clients and general administration and daily management
- Responsible for entreating merchandise displays and rotations of the existing one
- Customer relation and inventory of all the merchandise
- Presenting and Promotion of newer products and maintaining store operations.
Sales Representative
Northwestern Selecta, Inc
01.2007 - 01.2010
- In charge of gaining customer trust and developing the business with current clients
- Responsible for creating new merchandise displays and rotations of the existing one Customers follow up and inventory of all the merchandise
- Presenting and Programming of new products, stores opening, and shoppers.
Merchandiser
Mars Caribbean
01.2005 - 01.2007
- Responsible for creating new merchandise displays and rotation of existing one
- Customers follow up and inventory of all the merchandise in storage
- A liaison between customer and company for problem-solving.
Sales Representative/Merchandiser
Plaza Provisions Company
01.2003 - 01.2005
- In charge of gaining customer trust and developing the business with current clients
- Responsible for creating new merchandise displays and rotation of existing one
- Customers follow up and inventory of all the merchandise.
Education
Bachelors - Physical Education
Interamerican University
Arecibo, PRSkills
- Customer Service
- Microsoft Office
- Microsoft Word
- Sales Experience
- Sports Coaching
- Spanish
- Sales
- Physical Education
Certification
driver's license
Additional Information
- 20 Years of Basketball Coaching Experience
Languages
Spanish
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
Work Preference
Work Type
Full TimeWork Location
RemoteHybridImportant To Me
Work from home optionInterests
Customer Services
Timeline
Sales Representative
Pura Energia
11.2021 - 06.2024
Customer Service Representative
Alta Resources
03.2019 - 03.2020
Sales Representative
Fort Myers Mitsubishi
11.2017 - 03.2019
Sales Representative
MCS Classic Care
07.2013 - 07.2014
Sales Representative
Safe Logistics, Inc
03.2012 - 06.2013
Owner and Administrator
Colmado Intermart
01.2010 - 01.2012
Sales Representative
Northwestern Selecta, Inc
01.2007 - 01.2010
Merchandiser
Mars Caribbean
01.2005 - 01.2007
Sales Representative/Merchandiser
Plaza Provisions Company
01.2003 - 01.2005
Bachelors - Physical Education
Interamerican University
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