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 Software development professional with comprehensive background in building scalable, high-quality software applications. Known for delivering impactful projects and driving continuous improvement. Team-oriented and results-driven, with strong ability to adapt to changing requirements and priorities. Proficient in programming languages and software development methodologies. 

Senior Software Engineer with 5 years of experience in building scalable cloud-native backend systems using Java, Spring Boot, and AWS ECS. Proven success in platform automation and CI/CD optimization, reducing over 3000 security issues across 100+ services. Achieved two promotions at Citi for high-impact contributions and leadership in cross-team tooling initiatives. Expertise in DevOps practices, focused on enhancing reliability and developer productivity.

Senior Software Engineer at KPIT Technologies specializing in Python and Machine Learning. Demonstrated success in improving team efficiency through targeted software process enhancements. Strong skills in relationship-building, decision-making, and communication drive successful project outcomes.

Results-oriented Software Engineer with 6+ years of experience, including 3.2 years in chatbot and NLP development and 3 years in enterprise application support. Proven expertise in building and deploying conversational AI solutions using AWS Lex, Lambda, Connect, and DynamoDB. Skilled in designing intelligent dialog flows, integrating chatbots with backend APIs and databases, and resolving production issues using tools like Kibana and ServiceNow. Experienced in developing scalable, user-focused virtual assistants with features such as intent-slot optimization and chat history retention. Strong background in mentoring teams, gathering requirements, and driving high-quality deliverables in agile, fast-paced environments.

Detail-oriented and results-driven Cloud & Infrastructure Automation Engineer with 9 years of experience in designing, automating, and managing cloud-native and on-premise infrastructure. Expertise in AWS, Oracle Cloud (OCI), Docker, Kubernetes, OpenShift, Ansible, and Terraform. Proven track record of enabling CI/CD pipelines, automating infrastructure provisioning, and ensuring high availability of production systems. Strong team player with excellent troubleshooting and communication skills.

Jorge L Herrera Rosado

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Bachelor of Science - Computer Engineering

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