Jorge M. Negron
Bayamón
Summary
Dedicated Associate with extensive experience collaborating with clients, promptly identifying needs and recommending products and services to accomplish clients' goals. Strong communicator focused on delivering outstanding customer care.
Overview
2
2
years of professional experience
Work History
Associate
Burger King
11.2021 - Current
- Worked varied hours to meet business needs.
- Greeted customers and offered assistance for increased customer satisfaction.
- Trained and mentored junior staff on customer service strategies and techniques.
- Identified customer needs and wants to enhance customer experiences and boost sales.
- Maintained relationships with customers to maximize sales opportunities.
- Created solutions for customers to satisfy specific needs, quality and budget.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Utilized customer feedback to improve product offerings.
- Managed efficient cash register operations.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Managed customer relations through communication and helpful interactions.
- Provided product price information to customers.
Education
High School Diploma -
A.R.A.N
Vega Baja, Puerto Rico05.2020
Skills
- Cash Handling
- Workplace Safety
- Management Support
- Sales Techniques
- Computer Skills
- Oral Communication
- Decision-Making
- Customer Service Orientation
- Complex Problem-Solving
- Production Support
- Customer Interaction
- Customer Service
Languages
Spanish
Native language
English
Upper intermediate
B2
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Associate
Burger King
11.2021 - Current
High School Diploma -
A.R.A.N
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