José A Valentín Torres
PO Box 2330 Arecibo
Summary
Get a job in the company, to contribute my practical experience and skill in achieving the overall goals of the company and responsibilities to my office, with the opportunity to continue developing myself.
Overview
8
8
years of professional experience
Work History
IT Billing, IT Specialist
San Jorge Children & Women's Hospital
07.2020 - Current
- Configured hardware, devices, and software to set up work stations for employees.
- Managed hardware and software inventory, ensuring timely updates and replacements as needed.
- Walked individuals through basic troubleshooting tasks.
- Enhanced system efficiency by implementing and maintaining IT infrastructure upgrades.
- Collaborated closely with other departments to provide tailored technology solutions that addressed their specific needs or challenges.
- Maintained a comprehensive knowledge of current industry trends, developments, tools, or techniques relevant to the role of an IT specialist.
Account Auditor
San Jorge Children & Women's Hospital
07.2016 - 06.2020
- Developed strong relationships with clients, providing excellent customer service and addressing concerns promptly.
- Trained junior auditors on proper auditing techniques, contributing to their professional development and overall team success.
- Evaluated company policies and procedures, ensuring adherence to industry standards and best practices.
- Communicated regularly with management regarding audit progress and any identified issues requiring attention.
Education
Computer Programming Degree - Business Administration, Puerto Rico
University Ana G. Mendez
Barceloneta07.2020
Skills
- IT Troubleshooting
- IT Documentation
- Software Implementation
- System Upgrades
- Technical issue analysis
- Software Installation
- Technical Troubleshooting
- Technical Support
- User Support
- Microsoft office 365
- System Configuration
- Work with Meditech
- Work with Medhost
Languages
Spanish, English
Native language
Spanish
Advanced
C1
English
Intermediate
B1
References
Available upon request.
Timeline
IT Billing, IT Specialist
San Jorge Children & Women's Hospital
07.2020 - Current
Account Auditor
San Jorge Children & Women's Hospital
07.2016 - 06.2020
Computer Programming Degree - Business Administration, Puerto Rico
University Ana G. Mendez
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