Get a job in the company, to contribute my practical experience and skill in achieving the overall goals of the company and responsibilities to my office, with the opportunity to continue developing myself.
Overview
8
8
years of professional experience
Work History
IT Billing, IT Specialist
San Jorge Children & Women's Hospital
2020.07 - Current
Configured hardware, devices, and software to set up work stations for employees.
Managed hardware and software inventory, ensuring timely updates and replacements as needed.
Walked individuals through basic troubleshooting tasks.
Enhanced system efficiency by implementing and maintaining IT infrastructure upgrades.
Collaborated closely with other departments to provide tailored technology solutions that addressed their specific needs or challenges.
Maintained a comprehensive knowledge of current industry trends, developments, tools, or techniques relevant to the role of an IT specialist.
Account Auditor
San Jorge Children & Women's Hospital
2016.07 - 2020.06
Developed strong relationships with clients, providing excellent customer service and addressing concerns promptly.
Trained junior auditors on proper auditing techniques, contributing to their professional development and overall team success.
Evaluated company policies and procedures, ensuring adherence to industry standards and best practices.
Communicated regularly with management regarding audit progress and any identified issues requiring attention.
Education
Computer Programming Degree - Business Administration, Puerto Rico
University Ana G. Mendez
Barceloneta
07.2020
Skills
IT Troubleshooting
IT Documentation
Software Implementation
System Upgrades
Technical issue analysis
Software Installation
Technical Troubleshooting
Technical Support
User Support
Microsoft office 365
System Configuration
Work with Meditech
Work with Medhost
Languages
Spanish, English
Native language
Spanish
Advanced
C1
English
Intermediate
B1
References
Available upon request.
Timeline
IT Billing, IT Specialist
San Jorge Children & Women's Hospital
2020.07 - Current
Account Auditor
San Jorge Children & Women's Hospital
2016.07 - 2020.06
Computer Programming Degree - Business Administration, Puerto Rico
University Ana G. Mendez
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