Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
Work History
Designer-Drftsman
Power Solar
San Juan
09.2023 - Current
Maintained records of all drawings produced including revisions and updates.
Reviewed existing designs for potential areas of improvement or modifications based on customer feedback.
Checked accuracy of calculations used in drawing development process via mathematical calculations.
Updated existing drawings following changes made during the design phase due to client requests or new regulations.
Calculated area dimensions from scale drawings ensuring compliance with applicable building codes.
Evaluated current drafting processes identifying areas where improvements could be made resulting in time savings or cost reductions.
Assisted in developing 3D models using computer-aided design software programs.
Customer Service Representative
Rainbow
Bayamón
09.2021 - 08.2023
Gathered customer feedback through surveys and used the data to improve customer service.
Identified areas of improvement in customer service processes and suggested changes accordingly.
Resolved customer complaints promptly and efficiently.
Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
Developed positive relationships with customers through friendly interactions.