José Antonio Rodríguez Estrella
Canovanas
Summary
Adept at driving operational excellence, I significantly enhanced team productivity and employee engagement at Tradewind Aviation. With proven decision-making and organizational skills, I excel in streamlining processes and achieving performance goals. My experience at Delta Cargo honed my compliance management abilities, ensuring high customer satisfaction through meticulous cargo handling.
Overview
7
7
years of professional experience
Work History
Lead Agent
Tradewind Aviation
12.2021 - Current
- Championed initiatives aimed at enhancing employee engagement, resulting in higher overall job satisfaction levels for the team.
- Managed a team of agents, providing guidance and support to achieve performance goals.
- Enhanced team productivity by implementing efficient work processes and streamlining communication.
- Worked closely with senior management on strategic planning efforts that contributed significantly toward meeting organizational objectives.
Cargo Agent
Delta Cargo
12.2017 - Current
- Contributed to high customer satisfaction levels by accurately handling delicate and time-sensitive cargo with care.
- Drove forklifts, pallet jacks and other equipment to move materials.
- Shipped material and performed boxing, packing, labeling, and preparation of related documents.
Education
Associate of Arts -
Liceo De Arte Y Tecnología
San Juan, Puerto Rico12.2016
Skills
- Decision-making capabilities
- Positive Attitude
- Problem-Solving
- Task Delegation
- Compliance Management
- Organizational Skills
Languages
Spanish
Native language
English
Intermediate
B1
Timeline
Lead Agent
Tradewind Aviation
12.2021 - Current
Cargo Agent
Delta Cargo
12.2017 - Current
Associate of Arts -
Liceo De Arte Y Tecnología
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