Summary
Overview
Work History
Education
Skills
Timeline
Generic

Daisynette Sola

San Juan

Summary

Driven Senior Consultant with 21 years' experience in the Information System consulting field. Adept in collaborative problem solving, risk management and creative solutions. Passionate about bringing changes in businesses. Proficient in conducting primary and secondary research.

Overview

26
26
years of professional experience

Work History

Senior Consultant

Eclipse Management Service
06.2013 - Current
  • Evaluated clients' needs and created plan of action to provide solutions.
  • Facilitated workshops with clients to identify pain points, establish goals, and define actionable steps towards achieving desired outcomes.
  • Increased client satisfaction by providing tailored consulting services and effective problem-solving strategies.
  • Built strong relationships with clients through consistent communication and proactive problem-solving efforts.

Importan Project:


IT and ITS Outsourcing (Teodoro Moscoso Bridge)


Puerto Rico (Metropistas)- PR22 Traffic Balance Lanes


State of Georgia– P3 Feasibility Study


Puerto Rico (PRHTA) – Express Lanes Toll System Implementation


Puerto Rico (Metropistas) – Dynamic Toll Lane Upgrade


Puerto Rico (PRHTA) – RoadSide System Migration


• Information Technology Manager

Puerto Rico, Aqueduct and Sewer Authority (PRASA)
07.2008 - 06.2016
  • Monitor daily operations of staff analyzing workflow, establishing priorities, developing standards and setting deadlines. Also, develop and interpret organizational goals, policies, and procedures.
  • In charge of teams for users support and developers. In charge of administration SCADA software (telemetry, compliance and mobile app), laboratory software, webpage and geographic information system. In addition, Project Manager of the all upgrade for each in charge application.

Computer Validation Scientist

Patheon Pharmaceutical
01.2004 - 06.2008
  • Responsible for the generation/revision of validation documentation such as Validation Plan, Protocols, Final Reports, User Requirements Specification, System Design and Functional Specifications, Procedures, Deviations and Investigations.
  • Support validation activities; Installation Qualification, Operational Qualification and Performance Qualification.
  • Maintain documentation as appropriate following cGMPs, SOPs guidelines.
  • Support execution of validation protocols, data collection and statistical analysis of collected data.

Information Technology Analyst

MOVA Pharmaceutical
01.1999 - 01.2004
  • Responsible to analyze data to create reports from MRP program, Inventory, Finance and Human Resource Programs.
  • Software administration, maintenance, troubleshooting and provide support to clients, manufacturing and packaging areas.
  • Direct interface with vendors and plant managers (at Corporate Level). Worked closely with clients to establish problem specifications and system designs.

Education

BBA - Information System

Interamerican University of Puerto Rico
San Juan, Puerto Rico
06-2000

Skills

  • Change management
  • Business planning
  • Data analytics
  • Scalability planning
  • Teamwork mindset
  • Technology integration

Timeline

Senior Consultant

Eclipse Management Service
06.2013 - Current

• Information Technology Manager

Puerto Rico, Aqueduct and Sewer Authority (PRASA)
07.2008 - 06.2016

Computer Validation Scientist

Patheon Pharmaceutical
01.2004 - 06.2008

Information Technology Analyst

MOVA Pharmaceutical
01.1999 - 01.2004

BBA - Information System

Interamerican University of Puerto Rico
Daisynette Sola