JOSÉ E. CRUZ

• Work in customer service and with sensitive items and inventory Reference Available upon request.

Coordinates activities with elementary schools to integrate the preschool children to the transition process moving to the new educational environment involving the parents in their children educational transition.

Prepare short conferences to orient the parents of children with disabilities and their options thru the Head Start Program.

• Facilitated dialogue between participants, family and program workers to provide best possible program and individualized program.
• Identified areas in need of improvement and implemented solutions.
• Maintained positive, comforting environment that felt safe and inviting to clients.

• Assisted customers by answering questions and fulfilling requests.
• Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
• Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
• Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
• Performed inventory control, such as counting, and stocking merchandise.
• Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
• Engaged in friendly conversation with customer to better uncover individual needs.
• Created inviting environment for customers by maintaining store organization and cleanliness.
• Provided exceptional services and pleasant shopping experiences to retail customers.
• Stocked merchandise, clearly labeling items, and arranging according to size or color.
• Answered customer questions about products and services, helped locate merchandise, and promoted key items.
• Maintained up-to-date knowledge of store sales, payment policies and security standards.
• Prioritized helping customers over completing other routine tasks in store.
• Listened to customer needs and desires to identify and recommend optimal products.
• Developed strong rapport with customers and created positive impression of business.

• Skilled at working independently and collaboratively in a team environment.
• Self-motivated, with a strong sense of personal responsibility.
• Proven ability to learn quickly and adapt to new situations.
• Worked well in a team setting, providing support and guidance.
• Worked effectively in fast-paced environments.
• Managed time efficiently in order to complete all tasks within deadlines.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Excellent communication skills, both verbal and written.
• Passionate about learning and committed to continual improvement.
• Organized and detail-oriented with a strong work ethic.
• Adaptable and proficient in learning new concepts quickly and efficiently.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Paid attention to detail while completing assignments.
• Identified issues, analyzed information and provided solutions to problems.
• Participated in team projects, demonstrating an ability to work collaboratively and effectively.
• Developed and maintained courteous and effective working relationships.

• Organized recreation and therapy programs congruent with participants' therapy goals, abilities and personal interests.
• Encouraged clients with special needs and circumstances to acquire new skills and get involved in health-promoting leisure activities.
• Scheduled and led specialized programs allowing participants to engage in exercise and recreation, supporting social and physical wellbeing.
• Worked closely with caregivers and relatives of patients to explain treatment plans, objectives and expected outcomes.
• Skilled at working independently and collaboratively in a team environment.
• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Excellent communication skills, both verbal and written.
• Passionate about learning and committed to continual improvement.
• Strengthened communication skills through regular interactions with others.
• Organized and detail-oriented with a strong work ethic.
• Paid attention to detail while completing assignments.
• Worked flexible hours across night, weekend and holiday shifts.
• Developed and maintained courteous and effective working relationships.
• Participated in team projects, demonstrating an ability to work collaboratively and effectively.