Jose Espada
Summary
Driven Product Demonstrator with four years of experience using humor and natural sales talent to engage customers and promote products. Comfortable with setting up and breaking down display areas. Excellent communication skills to learn quickly and present new products.
Overview
5
5
years of professional experience
Work History
Demo Event Specialist
Crossmark
08.2019 - Current
- Utilized effective time management skills to balance multiple competing tasks while maintaining a high level of productivity during events.
- Managed inventory levels effectively to prevent stockouts or overstocking during demo events.
- Handled customer inquiries promptly and accurately, fostering trust in the brand and its offerings.
- Assisted customers in locating items, addressed questions and provided product samples.
- Increased product awareness by conducting engaging and informative demonstrations to potential customers.
Retail Sales Associate
Sam's Club
06.2020 - 07.2021
- Greeted customers and helped with product questions, selections, and purchases.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Maintained clean sales floor and straightened and faced merchandise.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Answered questions about store policies and addressed customer concerns.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
Household Maintenance
Self Employed
01.2019 - 05.2019
- Researched options for vacations or outings to provide the best possible experiences tailored to the family''s interests.
- Ensured a clean and comfortable living environment through regular tidying, laundry, and deep cleaning.
- Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
- Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
- Cultivated a positive atmosphere within the household through proactive problem-solving skills and open communication channels with all occupants of the house.
Education
Graduate Diploma - Barista Course
Escuela De Barismo Y Café, San Juan
San Juan, Puerto Rico04.2022
Associate's Degree - Technology in Mechanical Engineering
Universidad De Puerto Rico, Recinto Carolina
Carolina, Puerto Rico06.2016
Skills
- Time management proficiency
- Self-motivation
- Event planning knowledge
- Product knowledge expertise
- Excellent communication
- Customer service orientation
- Interpersonal skills
- Organizational skills
- Persuasive Communication
- Retail Sales
Accomplishments
- Helped achieving first place in Puerto Rico through effectively helping with chocolate strawberry demo event.
- Awarded employee of the moment during the month of October in 2022.
- Honored to represent my club twice during a nationwide Sam's Club convention event in 2023.
Languages
Spanish
Native language
English
Proficient
C2
References
Available upon request.
Timeline
Retail Sales Associate
Sam's Club
06.2020 - 07.2021
Demo Event Specialist
Crossmark
08.2019 - Current
Household Maintenance
Self Employed
01.2019 - 05.2019
Graduate Diploma - Barista Course
Escuela De Barismo Y Café, San Juan
Associate's Degree - Technology in Mechanical Engineering
Universidad De Puerto Rico, Recinto Carolina
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