Jose Maldonado
San Germán
Summary
Upbeat Customer Service professional with an extensive background in call center settings. Well-spoken and friendly with excellent problem-solving skills. Accustomed to working in team-oriented, fast-paced environments. Expertise in using verbal communication to diffuse escalated situations.
Overview
1
1
year of professional experience
Work History
Gas Station Attendant/Cashier
Gasolinera PUMA
10.2022 - 02.2023
- Enhanced customer satisfaction by providing prompt and friendly service during all transactions.
- Ensured accurate cash handling and maintained a balanced register at the end of each shift.
- Maintained cleanliness of gas station premises, resulting in a welcoming environment for customers.
- Assisted with inventory management, helping to keep stock levels consistent and up-to-date.
Wherehouse Worker
Grands Store
06.2022 - 09.2022
- Increased production efficiency by streamlining processes and implementing time-saving strategies.
- Reduced workplace accidents with thorough safety training and regular equipment maintenance.
- Improved team morale and productivity through effective communication and active listening skills.
- Enhanced customer satisfaction by addressing concerns promptly and providing exceptional service.
Cashier/Customer Service
Churches Chicken
03.2022 - 06.2022
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
Education
High school diploma - Computer Technician
PRACI
San Germán, PR06.2019
Skills
- Cleaning Experience
- Customer Relationship Management
- Cash register (1 year)
- Vehicle maintenance (3 years)
- Mechanical Knowledge
- Mechanic Experience
- Customer Service
- Automotive Repair
- Cash handling
- Social media management
- Problem-Solving
- Computer skills
Military Service
Army National Guard, United States, Specialist, 12/01/20 to Present, 91S (stryker systems maintainer), Vehicle Mechanics Knowledge, Safety knowledge
Languages
Spanish
Native language
English
Proficient
C2
Timeline
Gas Station Attendant/Cashier
Gasolinera PUMA
10.2022 - 02.2023
Wherehouse Worker
Grands Store
06.2022 - 09.2022
Cashier/Customer Service
Churches Chicken
03.2022 - 06.2022
High school diploma - Computer Technician
PRACI
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