Summary
Overview
Work History
Education
Skills
Languages
Certification
References
Timeline
Generic
Joseph Olan

Joseph Olan

Bayamon,Puerto Rico

Summary

Highly motivated professional with several years of entrepreneurial and management experience. Skillfully creates and maintains professional and loyal relationships with co-workers, staff and clients while managing administrative and sales employees. Comfortable working independently as manager and leader and as collaborative team member. Applies business acumen and experience and exercises decisive judgment to meet and exceed organizational goals.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Owner

J&N General Construction INC
SAN JUAN, PR
03.2023 - Current
  • Industry Knowledge and Expertise:Deep understanding of construction processes, materials, regulations, and best practices.
    Experience in project management, cost estimation, and site supervision.
    Familiarity with the latest industry trends and technological advancements.
  • Strong Communication Skills:Ability to clearly convey complex information to clients, contractors, and team members.
    Proficient in negotiating contracts and resolving conflicts.
    Excellent written and verbal communication skills for effective reporting and documentation.
    Leadership and Management Abilities:Competence in leading teams and coordinating multiple stakeholders.
    Skilled in decision-making and problem-solving under pressure.
    Capacity to delegate tasks effectively and ensure accountability.
  • Financial Acumen:Proficiency in budgeting, financial planning, and cost control.
    Understanding of financial statements, cash flow management, and profit margins.
    Ability to identify and mitigate financial risks in projects.
  • Adaptability and Resilience:Flexibility to adapt to changing project requirements, market conditions, and client needs.
    Resilience to handle setbacks, delays, and unexpected challenges.
    Continuous improvement mindset, staying open to feedback and learning opportunities.

Contracting Group LLC.

Brenton Navarez
SAN JUAN, Puerto Rico
02.2020 - 01.2023
  • Overseeing Project Quality Control:Ensure all construction activities comply with established quality standards, codes, and regulations.
    Implement and monitor quality control processes and inspections throughout the project lifecycle.
    Address any quality issues promptly and take corrective actions to prevent recurrence.
  • Ensuring Effective Resource Management:Allocate resources, including labor, materials, and equipment, efficiently to meet project requirements.
    Monitor resource utilization to minimize waste and maximize productivity.
    Coordinate with suppliers and subcontractors to ensure timely and quality delivery of materials and services.
    Overseeing Project Quality Control:Ensure all construction activities comply with established quality standards, codes, and regulations.
    Implement and monitor quality control processes and inspections throughout the project lifecycle.
    Address any quality issues promptly and take corrective actions to prevent recurrence.
  • Ensuring Effective Resource Management:Allocate resources, including labor, materials, and equipment, efficiently to meet project requirements.
    Monitor resource utilization to minimize waste and maximize productivity.
    Coordinate with suppliers and subcontractors to ensure timely and quality delivery of materials and services.
    Driving Cost Efficiency and Budget Adherence:
  • Develop and manage project budgets, ensuring all costs are within approved limits.
  • Continuously monitor expenses and implement cost-saving measures without compromising quality.
  • Conduct regular financial reviews and audits to identify potential cost overruns and take proactive steps to mitigate them.

Insurance Broker

National Agents Alliance
Raleigh, North Carolina
01.2013 - 11.2019
  • Providing Comprehensive Client Needs Assessment:Conduct thorough assessments of clients' insurance needs and risk exposures.
    Gather detailed information about clients' personal or business situations to recommend appropriate coverage.
    Regularly review and update clients' profiles to ensure continued adequacy of their insurance policies.
  • Delivering Tailored Insurance Solutions:Research and compare insurance products from various providers to find the best fit for clients.
    Customize insurance packages that provide optimal coverage while considering clients' budget constraints.
    Clearly explain policy terms, coverage options, and exclusions to clients to ensure they fully understand their choices.
    Ensuring Compliance and Ethical Standards: Adhere to all regulatory requirements and industry standards in all brokerage activities.
    Maintain a high level of integrity and transparency in all client interactions and transactions.
    Stay updated on changes in insurance laws and regulations to provide accurate and compliant advice.
  • Providing Excellent Customer Service and Support: Respond promptly to client inquiries and provide timely assistance with policy claims, renewals, and adjustments.
    Proactively check in with clients to address any emerging needs or changes in their circumstances.
    Resolve any issues or disputes efficiently and to the clients' satisfaction.
  • Engaging in Continuous Professional Development: Pursue ongoing education and training opportunities to stay current with industry trends and advancements.
    Obtain and maintain relevant certifications and licenses to enhance professional credibility.
    Participate in industry associations and networking events to build expertise and expand professional connections.

Fitness Director

Answer Is Fitness
Springfield, MA, US
02.2009 - 01.2013
  • Developing and Implementing Fitness Programs: Design comprehensive fitness programs that cater to various fitness levels and goals, ensuring they are safe, effective, and engaging.
    Regularly evaluate and update programs based on client feedback, fitness trends, and advancements in exercise science.
    Ensure all fitness programs comply with industry standards and guidelines.
  • Managing Staff Performance and Development: Recruit, train, and supervise a team of qualified fitness instructors and personal trainers.
    Provide ongoing professional development opportunities to staff, including certifications, workshops, and seminars.
    Conduct regular performance evaluations and provide constructive feedback to ensure high standards of service delivery.
  • Ensuring Client Satisfaction and Retention: Foster a welcoming and supportive environment that encourages client engagement and loyalty.
    Address client concerns and feedback promptly, implementing improvements to enhance the overall experience.
    Develop and maintain strong relationships with clients, offering personalized support and motivation.

Driving Membership Growth and Community Engagement:

  • Develop and implement marketing strategies to attract new members and retain existing ones.
  • Organize community outreach programs and events to promote the fitness facility and its services.
  • Collaborate with local businesses and organizations to create partnerships and increase visibility within the community.

Promoting Health and Wellness Initiatives:

  • Organize and lead health and wellness workshops, seminars, and events to educate clients on various aspects of fitness and well-being.
  • Collaborate with healthcare professionals and community organizations to provide comprehensive wellness resources.
  • Advocate for a holistic approach to health, integrating fitness, nutrition, and mental well-being into the facility's offerings.

4o

Education

Associates in Exercise Science - Kinesiology

Springfield Technical Community College
Springfield, MA
01-2009

Skills

  • Program Development and Implementation: Ability to design, evaluate, and update comprehensive programs tailored to client needs, whether in fitness, insurance, or construction
  • Effective Communication: Strong verbal and written communication skills for clearly conveying information, negotiating contracts, and maintaining client and team relationships
  • Leadership and Team Management: Proficiency in recruiting, training, supervising, and developing staff to ensure high standards of performance and service delivery
  • Financial Acumen: Competence in budgeting, cost control, and financial planning to ensure projects and operations stay within financial limits while maximizing efficiency
    Client Relationship Management:Ability to build and maintain strong client relationships through excellent customer service, addressing concerns, and providing personalized support
  • Regulatory and Compliance Knowledge:In-depth understanding of industry regulations, standards, and best practices to ensure compliance and ethical operations
  • Marketing and Community Engagement:Skill in developing and implementing marketing strategies, organizing events, and engaging with the community to drive growth and visibility
  • Problem-Solving and Adaptability:Strong problem-solving skills and the ability to adapt to changing circumstances, project requirements, and client needs effectively

Languages

English
First Language
Spanish
Proficient (C2)
C2

Certification

  • N.A.S.M. Accredited certification
  • N.A.S.M nutritional certification
  • W.I.T.S. Accredited certification
  • Residential & non-residential insurance brokers license (Massachusetts)
  • D.A.C.O. Contractors license
  • (Certification) Introduction to electrical systems
  • (Certification) Essentials of electrical safety
  • (Certification) Site management safety training scheme
  • (Certification) Construction management procedures
  • (Certification) Introduction to plumbing pipes and fixtures
  • (Certification) Introduction to Plumbing

References

References available upon request.

Timeline

Owner

J&N General Construction INC
03.2023 - Current

Contracting Group LLC.

Brenton Navarez
02.2020 - 01.2023

Insurance Broker

National Agents Alliance
01.2013 - 11.2019

Fitness Director

Answer Is Fitness
02.2009 - 01.2013

Associates in Exercise Science - Kinesiology

Springfield Technical Community College
Joseph Olan