Jose Ramirez Candelario
Panda Express Restaurant Group
San Juan
Work Preference
Work Type
Full Time
Location Preference
On-SiteHybridRemote
2
Languages
25
years of professional experience
Accomplished leader with a strong background in operations management, sales and team building. Expertise in analyzing sales data and streamlining workflows to maximize efficiency and customer satisfaction.
Work History
General Manager
10 Years 2 Months- Supervised daily operations, guaranteeing alignment with company standards and fostering a culture of operational excellence.
- Analyzed sales data to identify trends, adjusting strategies to maximize revenue and customer satisfaction.
- Interpreted sales data to detect trends, adjusting strategies to maximize revenue and improve customer experience.
- Spearheaded initiatives with cross-functional teams to streamline workflows and elevate overall restaurant performance.
Manager
4 Years 7 Months- Led team to enhance operational efficiency and improve service delivery standards.
- Developed targeted training sessions focused on skill enhancement and performance optimization for staff members.
- Streamlined inventory management processes to reduce waste and optimize stock levels.
- Achieved successful store opening through meticulous setup processes.
Contributed to expansion by launching two new stores.
Enabled international growth by equipping trainers to support global store openings.
Assistant Store Manager
9 Years- Developed strategic sales initiatives to increase store revenue and improve customer engagement.
- Developed comprehensive training initiatives for new employees aimed at improving team performance and product understanding.
- Created targeted sales strategies, including photography training sessions, to boost store revenue and foster stronger customer relationships.
- Supervised daily store operations, ensuring optimal inventory management and customer service standards.
- Consistently recognized as top seller by utilizing effective sales techniques and understanding customer needs, despite reduced time on the sales floor.
Education
High School Diploma
- President, Student Council 2000 to 2001
- Member of Stage Crew, 1997 to 2000
- Member of History Club, 1998 to 2000
- Center for Hawks, 1996 to 2001 (basketball)
- Corner for Hawks 1998 to 2001 (volleyball)
Skills
Operations management
Leadership and team building
Problem resolution
Team collaboration
Lead by example
Data analysis
Goal-oriented
Adaptive learning
Initiative-taking
Learn on the fly
Effective team contributor
Accomplishments
- Supervision - Supervised sales team to monitor sales activity and goal achievement of same store sales by double digits.
- Staffing - Worked directly with Human Resources to streamline hiring and onboarding process.
- Marketing - Implemented marketing strategies which resulted in 11% growth of customer base.
- Sales - Sales person of the month for 10 straight months.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 112 staff members.
Volleyball
Learn about the importance of team building, discipline and never give up.
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
General Manager
Panda Express Restaurant Group
05.2016 - CurrentRead More
Manager
International Restaurant Services Inc
09.2011 - 04.2016Read More
Assistant Store Manager
Sony
08.2001 - 08.2010Read More
Colegio San Antonio
High School Diploma
Read More