José F. Vázquez Del Valle
Toa Baja
Summary
Recent graduate with excellent research, technical and problem-solving skills. Detail-oriented and able to learn new concepts quickly.
Overview
3
3
years of professional experience
Work History
Data Abstractor
Departamento de Salud del Gobierno de Puerto Rico
San Juan
01.2023 - Current
- Communicated with physicians, nurses, coders, administrators, and other personnel regarding issues related to data abstraction.
- Entered patient insurance, demographic and health information into software and confirmed records.
- Maintained confidentiality of patient information according to HIPAA regulations.
- Leveraged REDCap skills to input and compile data gathered from various sources.
Scheduler
Departamento de Salud del Gobierno de Puerto Rico
San Juan
09.2022 - 01.2023
- Planned and delegated work to meet project and production goals.
- Created and maintained accurate and complete records of all customer interactions in job-related software.
- Provided exceptional customer service through effective telephone communication and follow-ups.
GIS Intern
Universidad de Puerto Rico, Recinto de Rio Piedras
San Juan
08.2021 - 05.2022
- Reviewed data to verify currency, accuracy, usefulness, quality and completeness of documentation.
- Used GIS technology, equipment or systems to produce data layers, maps, tables and reports.
- Prepared training materials for presentations on GIS for users of various skill levels.
GIS Analyst
Geographic Mapping Technologies
San Juan
08.2021 - 05.2022
- Evaluated terrain and recorded topographical information.
- Edited and enhanced on-demand GIS data to meet diverse project requirements.
- Made recommendations regarding upgrades of new and revised GIS software, equipment and applications.
- Supported stakeholders with GIS analysis and solutions.
Call Center Representative
AutoExpreso
Guaynabo
05.2021 - 08.2021
- Promoted available products and services to customers during service, account management and order calls.
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
- Managed customer expectations by clarifying needs, identifying options and recommending products and services.
Education
Bachelor of Arts - Political Science And Government
Universidad De Puerto Rico, Recinto De Rio Piedras
San Juan05.2021
High School Diploma -
Escuela Superior Dr. Pedro Albizu Campos
Toa Baja05.2017
Master of Arts - Public Administration
Universidad De Puerto Rico, Recinto De Rio Piedras
San Juan Skills
- Schedule Management
- Conflict Resolution
- Resource Planning
- Microsoft Office Suite
- Data Entry
- Strong Work Ethic
- Documentation Proficiency
- HIPAA Compliance
- ICD-10 Coding
- Quality Control Procedures
- REDCap Knowledge
Timeline
Data Abstractor
Departamento de Salud del Gobierno de Puerto Rico
01.2023 - Current
Scheduler
Departamento de Salud del Gobierno de Puerto Rico
09.2022 - 01.2023
GIS Intern
Universidad de Puerto Rico, Recinto de Rio Piedras
08.2021 - 05.2022
GIS Analyst
Geographic Mapping Technologies
08.2021 - 05.2022
Call Center Representative
AutoExpreso
05.2021 - 08.2021
Bachelor of Arts - Political Science And Government
Universidad De Puerto Rico, Recinto De Rio Piedras
High School Diploma -
Escuela Superior Dr. Pedro Albizu Campos
Master of Arts - Public Administration
Universidad De Puerto Rico, Recinto De Rio Piedras