Experienced educator with a proven track record of establishing meaningful connections with young learners. Possessing essential skills gained from diverse work experiences, I am well-equipped to excel in any teaching environment.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Teacher / Support Staff
Aces
02.2024 - 09.2024
Instructed a group of more than 10 children aged 7 to 13.
Assisted in setting up Individualized Action Plans for children.
Facilitated learning of diverse communication techniques for nonverbal children.
Facilitated emotional guidance and executed strategies for behavioral change.
Safety and Instruction: Ensured the safety of guests by providing comprehensive safety briefings and instructions on operating ATVs. Monitored guests during tours to ensure adherence to safety protocols and addressed any concerns or questions.
Guided Tours: Led ATV tours through scenic and challenging terrains, showcasing local natural attractions and points of interest. Shared knowledge about the area's history, wildlife, and geography, enhancing the overall experience for guests.
Customer Service: Provided exceptional customer service by greeting guests, addressing their needs, and creating a welcoming and friendly environment. Answered questions, offered recommendations, and ensured guest satisfaction throughout the tour.
Equipment Maintenance: Conducted regular inspections and maintenance of ATVs to ensure they were in proper working condition. Reported any issues to the appropriate personnel and followed established maintenance protocols.
Emergency Response: Prepared and responded to any emergencies or incidents that occurred during tours, following established procedures and ensuring the safety of guests. Implemented proper protocols for communication and coordination with emergency services if needed.
Environmental Stewardship: Promoted environmental awareness and conservation ethics among guests, emphasizing the importance of responsible off-road riding and preserving natural habitats.
Lead Facilitator
Camp Pinerock
05.2023 - 07.2023
Program Development: Designed and implemented engaging outdoor education curriculum and activities that aligned with learning objectives and catered to diverse age groups and skill levels.
Instruction and Facilitation: Led educational sessions and field trips, delivering interactive lessons on topics such as environmental science, sustainability, wilderness survival, and team building. Ensured a safe and inclusive learning environment for all participants.
Outdoor Skills Training: Provided hands-on training in outdoor skills such as hiking, canoeing, camping, navigation, and wilderness first aid. Fostered a sense of self-confidence and independence in participants through experiential learning.
Environmental Stewardship: Encouraged environmental responsibility and conservation ethics among participants, emphasizing the importance of sustainable practices and the preservation of natural resources.
Risk Management: Implemented safety protocols and procedures, including risk assessments, emergency response plans, and equipment maintenance. Ensured the well-being of participants during outdoor activities.
Team Collaboration: Worked closely with other staff members to plan and coordinate programs, ensuring seamless execution and a positive experience for participants. Fostered teamwork, communication, and mutual support among staff and participants.
Evaluation and Feedback: Assessed the effectiveness of programs through participant feedback, program evaluations, and personal observations. Made necessary adjustments to improve program quality and meet learning objectives.
Administrative Tasks: Managed logistical aspects of programs, including participant registration, equipment inventory, and program documentation. Maintained accurate records and reports.
Outdoor Education Facilitator
Friendly Pines Camp
02.2023 - 05.2023
Independently led groups of approximately fifteen children through lessons
Outdoor based education we would hike to various different locations
Would teach them a variety of outdoor lessons dependent upon the school’s curriculum
I also assisted in other areas outside my jobs scope. The camp was short staffed so I filled in and covered the kitchen and housekeeping shifts in addition to my regular duties.
Tour Guide
Ghost Town Tours
09.2021 - 01.2023
Facilitated town tours in Jerome, offering both walking and shuttle options.
Maintained superior service standards, consistently recognized in customer reviews.
Implements multiple marketing techniques to administer Ghost Town Tours' social media presence.
Facilitated office tasks in booking new clients.
Logistics Specialist
American Red Cross
01.2021 - 09.2021
Trained in emergency response primarily dealing with house fires
Coordinated and ran the logistics including but not limited to acquiring new housing for inflicted individuals, supplies, and coordination of volunteers to disaster areas
Worked with the IT department to oversee and work with all IT related issues
Managed an IT department to ensure consistency and constant results to allow the organization to stream flawlessly
Cable Technician
Comcast
11.2018 - 03.2021
Providing extraordinary customer service- continuously interacting and addressing customer concerns
Achieved over 95% customer service rating
Advised customers on new and existing services
Upselling additional products and services
Identifying and correcting technical issues including networking, cabling, and internet servicing
Performing tests to diagnose problems through troubleshooting
Job Coach
Friends of Broomfield
04.2018 - 10.2018
Job solution specialist finding employment for adults with disabilities
Developed individual training plans on a daily basis
Successfully trained over fifteen individuals
Managed approximately three different individuals per day
Maintained 100% satisfaction on peer-based reviews
Mentored and optimized individuals skill set to increase cognitive abilities individually and in groups
Field Market Manager
EcoMark Solar
06.2017 - 12.2017
Successfully recruited, scheduled, and supervised up to 15 employees
Ran all event booths and sales team throughout the entire Denver area
Used maps and logistics to narrow down the best areas for sales
Was recognized on numerous occasions for my teams sales numbers
Conducted weekly meetings to go over areas of improvement
Pet Care Manager
PetSmart
07.2014 - 08.2016
Staffed, trained, and coached up to ten employees
Maintained all animal displays
Was recognized for my exemplary customer service skills through a variety of awards.
Managed sales and promotions within the Pet Care department.
My departments exceeded top sales within the district on a variety of occasions
Assistant Teacher / Support Staff at Harbinger Primary School For Tower Hamlet CouncilAssistant Teacher / Support Staff at Harbinger Primary School For Tower Hamlet Council