José J. Gutierrez-Cortes
San Juan
Summary
Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals. Quick-thinking Supervisor recognized for success in guiding teams and boosting performance. Practical problem-solver with excellent issue and conflict resolution skills to drive team and organizational success. Highly effective and knowledgeable in process improvement and inventory control.
Overview
5
5
years of professional experience
Work History
Supervisor, Promoter and Storage Emplyee
Buena Vibra
04.2022 - Current
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Evaluated employee performance and coached and trained to improve weak areas.
- Achieved results by working with staff to meet established targets.
- Maintained compliance with company policies, objectives, and communication goals.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
- Identified interest in customers by explaining products and services and initiating conversations.
- Communicated clearly and displayed positive energy and professional outward appearance to foster welcoming environment.
- Maintained inventory by organizing and cleaning stockroom.
- Provided coupons, product samples and informational brochures to customers.
- Engaged consumers in stores, on sidewalks and at outdoor events to encourage product sampling.
- Distributed product samples to potential customers to try offerings before committing to purchasing.
- Utilized social media, email and web to notify people of sales promotions, events and product launches.
Employee
The Zone
05.2018 - 08.2018
- Conducted safety evaluations to recommend alternate safety procedures.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Education
Bachelor of Science - Biology
Inter Metro
05.2024
High School Diploma -
Colegio Rosabell
Guaynabo, Puerto Rico05.2020
Skills
- Shelf Stocking
- Large Crowd Management
- Event Coordination
- Demonstrator Training
- Building Key Relationships
- Event Planning
- Special Assignments
- Serve Customers
- Providing Feedback
- Consultation and Advisement
- Sample Distribution
Languages
Spanish
Native language
English
Advanced
C1
Timeline
Supervisor, Promoter and Storage Emplyee
Buena Vibra
04.2022 - Current
Employee
The Zone
05.2018 - 08.2018
Bachelor of Science - Biology
Inter Metro
High School Diploma -
Colegio Rosabell
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