Josmarie Rodriguez Diaz
Toa Alta
Summary
Senior Pharmacy Technician with extensive experience at Walgreens, specializing in medication preparation and inventory management. Demonstrated success in improving patient care through strong communication and teamwork with healthcare professionals. Acknowledged for training new staff and maintaining regulatory compliance, while streamlining third-party claims processing to enhance pharmacy efficiency.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Senior Pharmacy Technician
Walgreens
Vega Alta, Puerto Rico
11.2016 - Current
- Assisted pharmacists in preparing medications and maintaining inventory accuracy.
- Handled customer inquiries and provided medication information to patients.
- Organized prescription records and ensured compliance with safety regulations.
- Managed medication storage areas to optimize space and accessibility.
- Collaborated with healthcare team to support patient care initiatives effectively.
- Supported training of new staff on pharmacy procedures and protocols.
- Maintained cleanliness and organization of workstations throughout shifts.
- Ordered medications from wholesalers as needed to maintain adequate stock levels.
- Processed third-party insurance claims for reimbursement of medications.
- Assisted patients with questions regarding their medications or health concerns.
- Answered telephones to respond to questions or requests.
- Received written prescription or refill requests, verifying information for completeness and accuracy.
- Ensured compliance with state and federal regulations related to pharmacy operations.
- Monitored drug therapy regimens for appropriateness, safety, effectiveness, cost-effectiveness, and adherence to established protocols.
Education
Associate Degree - Pharmacy Technician
National University College
Bayamon, Puerto Rico07-2016
High School Diploma -
Ruben Rodriguez High School
Naranjito, Puerto Rico05-2014
Skills
- Preparation of medications
- Inventory management
- Third-party claims processing
- Customer service
- Staff training
- Effective communication
- Time management
- Organization skills
- Medication therapy management
- Team collaboration
- Telephone etiquette
Languages
Spanish
First Language
English
Intermediate (B1)
B1
Certification
- Immunization certification
- CPR
- Licensed Pharmacy Technician
Accomplishments
- Experience in MTM services
Timeline
Senior Pharmacy Technician
Walgreens
11.2016 - Current
Associate Degree - Pharmacy Technician
National University College
High School Diploma -
Ruben Rodriguez High School