Summary
Overview
Work History
Education
Skills
Languages
Certification
Accomplishments
Timeline
Generic

Josmarie Rodriguez Diaz

Toa Alta

Summary

Senior Pharmacy Technician with extensive experience at Walgreens, specializing in medication preparation and inventory management. Demonstrated success in improving patient care through strong communication and teamwork with healthcare professionals. Acknowledged for training new staff and maintaining regulatory compliance, while streamlining third-party claims processing to enhance pharmacy efficiency.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Senior Pharmacy Technician

Walgreens
Vega Alta, Puerto Rico
11.2016 - Current
  • Assisted pharmacists in preparing medications and maintaining inventory accuracy.
  • Handled customer inquiries and provided medication information to patients.
  • Organized prescription records and ensured compliance with safety regulations.
  • Managed medication storage areas to optimize space and accessibility.
  • Collaborated with healthcare team to support patient care initiatives effectively.
  • Supported training of new staff on pharmacy procedures and protocols.
  • Maintained cleanliness and organization of workstations throughout shifts.
  • Ordered medications from wholesalers as needed to maintain adequate stock levels.
  • Processed third-party insurance claims for reimbursement of medications.
  • Assisted patients with questions regarding their medications or health concerns.
  • Answered telephones to respond to questions or requests.
  • Received written prescription or refill requests, verifying information for completeness and accuracy.
  • Ensured compliance with state and federal regulations related to pharmacy operations.
  • Monitored drug therapy regimens for appropriateness, safety, effectiveness, cost-effectiveness, and adherence to established protocols.

Education

Associate Degree - Pharmacy Technician

National University College
Bayamon, Puerto Rico
07-2016

High School Diploma -

Ruben Rodriguez High School
Naranjito, Puerto Rico
05-2014

Skills

  • Preparation of medications
  • Inventory management
  • Third-party claims processing
  • Customer service
  • Staff training
  • Effective communication
  • Time management
  • Organization skills
  • Medication therapy management
  • Team collaboration
  • Telephone etiquette

Languages

Spanish
First Language
English
Intermediate (B1)
B1

Certification

  • Immunization certification
  • CPR
  • Licensed Pharmacy Technician

Accomplishments

  • Experience in MTM services

Timeline

Senior Pharmacy Technician

Walgreens
11.2016 - Current

Associate Degree - Pharmacy Technician

National University College

High School Diploma -

Ruben Rodriguez High School
Josmarie Rodriguez Diaz